Securonix

VP, Account Management

Securonix

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Job Level

Lead

Tech Stack

CloudCyber Security

About the role

  • Own and drive global Gross Revenue Retention (GRR), Net Revenue Retention (NRR), and Expansion Revenue targets.
  • Develop and execute renewal and upsell strategies across enterprise, mid-market, and strategic accounts.
  • Establish structured account growth plans to systematically identify and close expansion opportunities, including upsell and cross-sell of additional modules, capacity, and services.
  • Implement proactive churn mitigation frameworks and risk scoring methodologies.
  • Lead commercial strategies that maximize account penetration and wallet share within the installed base.
  • Partner closely with Sales and Customer Success to transition accounts from adoption to expansion.
  • Drive disciplined expansion pipeline management and accurate forecasting within CRM (e.g., Salesforce).
  • Lead pricing, packaging, and discounting strategies to optimize renewal and expansion outcomes.
  • Build, mentor, and scale a high-performing global Account Management team focused on both retention and growth.
  • Establish performance metrics, quotas, and compensation plans aligned to GRR, NRR, and expansion revenue.
  • Foster a culture of accountability, commercial ownership, and proactive account growth.
  • Create career progression frameworks and leadership development programs within the team.
  • Implement data-driven processes to track churn drivers, expansion trends, renewal timing, and upsell conversion rates.
  • Standardize renewal and expansion playbooks, account planning frameworks, and engagement cadences.
  • Partner with Revenue Operations to enhance reporting, dashboards, and expansion analytics.
  • Align with Customer Success, Sales, Product, Finance, Legal, Marketing, and Support to ensure seamless renewal and expansion.
  • Provide structured customer feedback to Product and Engineering teams to inform roadmap prioritization.
  • Work with Marketing to support customer advocacy, case studies, and expansion campaigns.
  • Support executive-level customer engagement for strategic growth accounts.
  • Develop multi-year retention and expansion strategy aligned with company growth objectives.
  • Evaluate segmentation and coverage models to optimize expansion efficiency and account penetration.
  • Drive process automation and tooling improvements to scale renewal and expansion operations.
  • Contribute to board-level reporting on retention, expansion, and customer lifetime value metrics.

Requirements

  • 10–15+ years of experience in SaaS, with at least 5+ years leading enterprise renewals, account management, or post-sales revenue teams.
  • Proven track record of driving >90%+ GRR and strong NRR through systematic upsell and cross-sell strategies.
  • Demonstrated success owning expansion revenue targets within enterprise SaaS environments.
  • Experience in cybersecurity, SIEM, XDR, or security analytics strongly preferred.
  • Demonstrated expertise in complex enterprise contract negotiations and multi-product upsell motions.
  • Strong financial acumen with experience owning renewal and expansion forecasting and revenue commitments.
  • Experience scaling global teams in high-growth environments.
  • Experience in cloud-native SaaS subscription models.
  • Familiarity with enterprise procurement cycles and InfoSec buying processes.
  • MBA or equivalent executive leadership experience.
Benefits
  • Our medical insurance is with Cigna as we offer 4 plans to choose from.
  • Our vision and dental insurance are both PPO plans.
  • Securonix pays for your STD, LTD and Basic Life AD&D benefit.
  • Securonix also provides you access to the Employee Assistance Program (EAP) at no cost.
  • This program, available through Mutual of Omaha, provides professional, confidential telephonic or face-to-face counseling services to you and your loved ones.
  • With our 401(K) you are eligible to participate the 1st of the month, following 60 days of employment.
  • At Securonix we offer a Flexible Time Off plan, please speak to one of our Talent Attraction Specialists for details.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Gross Revenue Retention (GRR)Net Revenue Retention (NRR)upsell strategiescross-sell strategieschurn mitigation frameworksaccount growth planspricing strategiesforecastingdata-driven processescontract negotiations
Soft Skills
leadershipmentoringaccountabilitycommercial ownershipstrategic thinkingcollaborationcommunicationperformance managementteam buildingcustomer engagement
Certifications
MBAexecutive leadership experience