Securonix

Security Engineer

• Learn the platform capabilities and internals to be able to support troubleshoot issues with detection content
• Triage customer tickets and provide technical support for issues in customer environment associated to detection content
• Provide on-call support during weekdays and weekends
• Proactively monitor reports and dashboards tracking content metrics from the field and flag issues
• Help generate or collect sample logs relevant for resolution of detection tickets
• Document RCAs for issues resolved
• Ensure detection content is sufficiently tested and validated before pushing to production
• Submit clear documentation around the detection content developed
• Responsible for maintaining policies and threat-models in the Securonix platform

Security Content Engineer – Detection Engineering

Sales Development Rep

• Work & qualify inbound leads in partnership with the demand generation team.
• Collaborate with Account Executives to generate targeted outbound campaigns.
• Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities.
• Interact with prospects via telephone and email.
• Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity.
• Route opportunities to appropriate account executives, educating rep as necessary about the prospect.
• Successfully manage and overcome prospect objectives.
• Become a trusted resource and develop superior relationships with prospects.
• Consistently achieve qualified opportunity quotas to ensure territory revenue objectives.
• Provide closed-loop feedback to ensure we are always improving our communication and processes.

Sales Development Representative

Accounts Receivable

• Generate, review, and send customer invoices in a timely and accurate manner
• Monitor accounts to ensure payments are received on time
• Apply payments to customer accounts
• Follow up on past-due accounts via email and phone
• Manage billing in accordance with customer contracts, order forms, and subscription terms
• Resolve billing discrepancies and customer payment issues
• Reconcile accounts receivable ledger and assist with month-end close
• Prepare aging reports and provide status updates to management
• Experience working with multi-currency transactions and international customers
• Identify opportunities to improve AR processes, controls, and efficiency
• Maintain accurate financial records in accordance with company policies
• Collaborate with sales, customer service, and accounting teams
• Support audits and provide documentation as needed

Accounts Receivable Specialist

Full-stack Engineer

• Design, develop, and maintain user interfaces using React.js with a focus on performance, scalability, and maintainability
• Translate designs and wireframes into high-quality, reusable components
• Collaborate with team members, product owners, and designers to implement product requirements and provide technical guidance
• Optimize application performance and ensure responsiveness across various devices and browsers
• Write clean, maintainable, and efficient code following best practices
• Participate in code reviews, providing constructive feedback to maintain code quality standards
• Mentor junior, mid-level, and senior developers, fostering a culture of continuous learning and improvement
• Stay up to date with modern web development practices and technologies, and drive innovation within the team
• Lead troubleshooting and resolution of complex issues, ensuring a seamless user experience.

Software Engineer

Field Engineer

• Provide on-shore support of Securonix software applications
• Develop a deep understanding of the Securonix Snypr and ThreatQ software applications
• Coordinate with Securonix TAM’s and Customer Support teams
• Participate in a 24x7 shift rotation while at home base
• Research, diagnose and resolve complex technical issues
• Draft RCA documents and participate in post-implementation reviews

Professional Services – Field Engineer, SIEM, TIP

• Network Security Ownership Architect, deploy, and continuously harden network security controls including firewalls, VPNs, IDS/IPS, segmentation, and zero-trust access models.
• Own network perimeter and internal trust boundaries, including firewall policy design, rule lifecycle management, and access validation.
• Actively monitor network traffic and telemetry to identify indicators of compromise, lateral movement, and policy violations.
• Lead vulnerability discovery and remediation for network and infrastructure components.
• Serve as the primary escalation point for all security incidents involving network intrusion, unauthorized access, malware, or data exposure.
• Perform deep forensic analysis using logs, packet captures, and endpoint data to determine scope and impact.
• Maintain and tune security tooling including SIEM, NDR, EDR/XDR, and vulnerability management platforms.
• Handle only the most complex escalations where security risk, system integrity, or availability is at stake.

Senior Support Specialist – Security & Network

Customer Support

• Design, operate, and evolve enterprise and cloud network architectures supporting high availability, scalability, and predictable performance.
• Own Layer 2 and Layer 3 networking including routing, switching, segmentation, IP addressing, DNS, and traffic flows.
• Serve as the final escalation point for network-related outages, degradation, and complex connectivity issues.
• Implement and maintain comprehensive network monitoring and telemetry across on-prem and cloud environments.
• Collaborate with security teams to support incident response and containment at the network layer.

Senior Support Specialist – Network Management, Operations

Data Scientist

• Operationalize large language models and Agentic workflows (LangChain, LangGraph, LlamaIndex, Crew.AI) to automate security decision-making and threat response.
• Design, deploy, and maintain multi-agent AI systems for log analysis, anomaly detection, and incident response.
• Build proof-of-concept GenAI solutions and evolve them into production-ready components on AWS (Bedrock, SageMaker, Lambda, EKS/ECS) using reusable best practices.
• Implement CI/CD pipelines for model training, validation, and deployment with GitHub Actions, Jenkins, and AWS CodePipeline.
• Manage model versioning with MLflow and DVC, set up automated testing, rollback procedures, and retraining workflows.
• Automate cloud infrastructure provisioning with Terraform and develop REST APIs and microservices containerized with Docker and Kubernetes.
• Monitor models and infrastructure through CloudWatch, Prometheus, and Grafana; analyze performance and optimize for cost and SLA compliance.
• Collaborate with data scientists, application developers, and security analysts to integrate agentic AI into existing security workflows.

Data Science Trainee

Sales

• Own the end-to-end Deal Desk function, including quote creation, pricing guidance, discount governance, approvals, and deal exception management
• Serve as the primary point of contact for non-standard, high-value, multi-year, partner, and complex deals
• Define and enforce pricing and discounting frameworks, guardrails, and approval hierarchies in partnership with Finance and Sales leadership
• Establish clear SLAs, escalation paths, and decision rights to balance speed with control
• Partner with Legal and Finance to ensure accurate deal terms, revenue recognition readiness, and compliance prior to close
• Drive continuous improvement in deal cycle time, win rates, and margin outcomes
• Own and optimize the quote-to-close process, ensuring consistency, auditability, and scalability
• Act as business owner for quoting tools and process including quote configuration logic, pricing rules and approval workflows, and continuously updated SKU catalog.
• Identify and resolve friction points in quoting workflows that slow sales execution
• Partner with Enablement to ensure reps understand quoting policies, deal desk engagement models, and expectations
• Own sales compensation operations, ensuring accurate alignment between: Deal structure and booking treatment, Quotas, crediting rules, and payout calculations
• Partner with Finance and Sales leadership on comp plan design, documentation, and annual planning
• Manage compensation administration, audits, exception handling, and dispute resolution
• Ensure compensation outcomes reinforce desired selling behaviors and pricing discipline
• Maintain strong controls to ensure accurate, timely, and compliant payouts
• Directly manage and develop analysts in both the Deal Desk and Sales Compensation functions
• Set clear priorities, performance expectations, and SLAs for analyst-owned workflows
• Provide coaching, training, and career development to build a high-performing, scalable team
• Delegate deal execution and compensation administration appropriately while retaining oversight of high-risk or high-value items
• Establish coverage models and escalation paths to ensure consistent support for Sales
• Act as a trusted advisor to Sales leadership on deal strategy, tradeoffs, and risk
• Establish governance across pricing, quoting, and compensation to ensure consistency and transparency
• Document policies, processes, and decision frameworks to support scale and onboarding
• Lead change management for new deal structures, pricing models, or compensation changes
• Provide actionable insights to leadership to improve deal quality and revenue predictability.