Securonix

Senior Site-Reliability Engineer, Agentic AI

Securonix

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • India

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Job Level

Senior

Tech Stack

AirflowAWSAzureCloudGrafanaPrometheusPythonServiceNowSpark

About the role

  • Design and deploy GenAI-enabled workflows that support proactive incident detection, RCA summarization and resolution automation.
  • Integrate LLM-based copilots (e.g., ChatGPT, Claude, or internal GPT models) with SaaSOps tools for smart troubleshooting and impact summaries.
  • Implement automation logic to handle Spark job failures, pipeline restarts, and alert remediation without human intervention.
  • Build and maintain end-to-end automations across monitoring and incident management systems (Jira, Slack, ServiceNow, CriticalMon, SparkOpsSuite).
  • Orchestrate recurring SaaSOps tasks using tools like AWX, Airflow, or Python-based automation frameworks.
  • Collaborate with engineering and product teams to enhance telemetry from Spark, EKS, and multi-tenant pipelines.
  • Use GenAI to generate incident summaries, health reports, and RCA narratives in real time.
  • Identify high-impact manual SaaSOps workflows suitable for automation or AI augmentation.

Requirements

  • 5–8 years of experience in SaaSOps, Cloud Operations, or IT Automation.
  • Strong understanding of Spark, EKS, AWS infrastructure, and SaaS application operations.
  • Proven experience with Python scripting and REST API integrations.
  • Hands-on experience with automation/orchestration tools such as AWX, Airflow, or UiPath.
  • Familiarity with GenAI platforms (OpenAI, Anthropic, Azure OpenAI, Hugging Face, etc.).
  • Knowledge of observability tools (CloudWatch, Prometheus, Datadog, Grafana).
  • Ability to build AI-assisted automations for tasks like log analysis, incident triage, and job recovery.
  • Strong problem-solving and collaboration skills in cross-functional environments.
Benefits
  • Health Insurance with a total sum insured is INR 7,50,000 Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law
  • Personal Accident with total sum insured is INR 10,00,000
  • Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Python scriptingREST API integrationsautomationorchestrationincident detectionRCA summarizationresolution automationlog analysisincident triagejob recovery
Soft Skills
problem-solvingcollaboration