Security Journey

Platform Engineer

• Own day-to-day platform operations across AWS infrastructure and Kubernetes environments.
• Improve reliability, scalability, and performance of systems supporting our learning platform.
• Operate and evolve multiple EKS clusters across production and non-production environments.
• Build internal self-service tooling and engineering guardrails that help developers ship safely and independently.
• Improve CI/CD workflows using GitHub Actions and GitOps practices with ArgoCD.
• Drive observability improvements using DataDog, including dashboards, alerting, and incident response readiness.
• Partner with software engineers, QA, product, and security teams to remove friction and increase delivery velocity.
• Lead infrastructure changes end-to-end using Terraform and modern IaC practices.
• Reduce operational toil through automation, standardization, and thoughtful platform design.
• Participate in an on-call rotation focused on ownership, reliability, and continuous improvement.
• Mentor teammates through collaboration, code review, and operational best practices.

Senior Platform Engineer

Account Manager

• Own a portfolio of large, strategic enterprise accounts with responsibility for retention, expansion, and long-term account growth.
• Lead renewal strategy and execution across your book of business, managing timelines, stakeholder alignment, commercial conversations, and contract close.
• Identify, develop, and close expansion opportunities including cross-sell and upsell motions across Security Journey's platform and emerging AI training offerings.
• Build and execute strategic account plans focused on relationship depth, product adoption, measurable customer outcomes, and net retention.
• Multithread effectively across program owners, security leaders, engineering stakeholders, and executive decision-makers, including the CIO organization.
• Act as a strategic advisor to customers by understanding their business priorities, software development environment, security maturity, and learning objectives.
• Lead high-quality business reviews and ongoing customer conversations that connect platform value to measurable outcomes and future opportunity.
• Use HubSpot, Gong, platform usage data, and customer context to maintain forecast accuracy, manage opportunities, and drive proactive account strategy.
• Partner across Sales, Product, Marketing, Customer Support, and leadership to deliver strong customer experiences and successful commercial outcomes.
• Lead by example within the Account Management organization and provide informal mentorship and coaching when appropriate.

Senior Platform Engineer

Senior Enterprise Account Manager