Security Finance

General Counsel

• Advise on federal and state consumer credit laws applicable to installment lending, including licensing, disclosures, underwriting, servicing, collections, fair lending, and customer communications
• Monitor evolving regulatory requirements in data privacy, data security, and cybersecurity, as they influence consumer financial services, advising senior leadership on emerging obligations and strategic implications
• Prepare responses to customer complaints from state or federal agencies, including the CFPB
• Advise marketing and technology teams on legal requirements including consent management, opt-out mechanisms, and data use transparency across digital channels
• Assist in compliance reviews of Company policies and procedures to ensure they comply with applicable federal and state laws as well as corporate policy and values

Corporate Counsel

IT Support

• Provide Level 1 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English.
• Take incoming calls, addressing system or operational problems and service requests.
• Resolve minor technical issues and deliver solutions that meet customer expectations.
• Document incidents in the Incident Management System, ensuring accurate tracking and resolution.
• Determine initial routing of reported cases.
• Report recurring problems or service deficiencies to management.
• Assist with electronic setup for new office locations or merged offices as needed.
• Perform quality assurance testing and assessment of new software.
• Prompt and regular attendance is required.

Bilingual Help Desk Support

Paralegal

• Conduct legal research and investigations to support department staff. Review and respond to assigned complaints, including BBB, CFPB, Attorney General, elevated customer issues, credit bureau reporting, and threats of litigation. Draft and coordinate timely response in partnership with the Legal Department. Track and manage litigation matters, from initial investigation through discovery and coordination with outside counsel. Assist with settlements, leases, special projects, and other departmental requests. Ensure timely reporting and compliance with corporate requirements. Maintain procedures and practices that reflect company policies and a high standard of customer service.

Corporate Counsel

Bilingual Help Desk Support

Corporate Paralegal