Customer Service Representative

Security Finance

Customer Service Representative providing support in financial services with outstanding customer service. No prior finance experience required, but must be bilingual in English and Spanish.

Posted 7/25/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on providing exceptional support both in-person and over the phone. Bilingual proficiency in English and Spanish enhances communication and service delivery to a diverse clientele.

Highest-signal resume keywords

Bilingual In English And SpanishCustomer Service ExperiencePositive Customer-Centric AttitudeLoan ProcessingIncome Tax Preparation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan ProcessingIncome Tax Preparation

Soft Skills

Customer Service ExperiencePositive Customer-Centric Attitude

About the role

Key responsibilities & impact

Provide outstanding customer service both on the phone and in-person
Market for new and continued customer business
Prepare and process loans and income tax returns

Requirements

What you’ll need

Bilingual in English and Spanish
Customer service experience
Positive, customer-centric attitude
No prior finance experience required

Benefits

Comp & perks

TOP-of-the-line training with pay increase incentives
An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee)
dental, life insurance, short-and long-term disability
profit sharing
401k with company matching
paid sick, holiday, and vacation time
Monthly Bonus Potential
Community Service contributions to charities and local institutions
Growth Potential for employees' talents and career pathways