Public Policy Manager
Persona
Assistant Store Manager, Self Storage
SecureSpace
full-time
Posted on:
Location: Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $21 per hour
Job Level
Mid-LevelSenior
About the role
- Exceed sales goals by effectively promoting unit rentals, unit warranties, moving supplies, and garnering positive reviews
- Guide and assist new customers throughout the rental process, ensuring smooth and seamless transactions
- Personally reach out to potential reservations to confirm moving dates and secure storage units
- Proactively manage past due tenants and efficiently handle paperwork associated with the lien/auction process
- Deliver exceptional customer service to existing customers
- Conduct daily property walks to maintain security, cleanliness, and upkeep (checking locks, cleaning units, restocking supplies, light maintenance)
- Communicate results, updates, and recommendations clearly and effectively to the District Manager and Leadership Team
- Co-develop shift schedules with your team and support store operations
- Occasionally travel to other locations for scheduled shifts
- Participate in online auction processes (no in-person auctions)
Requirements
- Ability to move about the entire 1-acre property (both indoors and outdoors) for customer tours of the facility
- Ability to receive, move and restock inventory in boxes up to 50 pounds (on occasion)
- Ability to position self for inspection and general maintenance tasks
- Ability to recognize potential maintenance, safety, and fire issues
- Ability to operate roll-up doors to storage units
- Willing to do some travel (on occasion) to another location for certain scheduled shifts
- Weekend availability (office is open on weekends) with flexible scheduling
- Energetic, friendly, and ambitious self-starter
- Sales skills: promoting unit rentals, unit warranties, moving supplies, and garnering positive reviews
- Customer service skills: guiding and assisting new customers throughout the rental process
- Ability to proactively manage past due tenants and handle paperwork associated with the lien/auction process
- Communicate results, updates, and recommendations clearly and effectively to management
