Assistant Store Manager
Cozey
Assistant Store Manager, Self Storage
SecureSpace
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $17 - $20 per hour
Job Level
Mid-LevelSenior
About the role
- Exceed sales goals by promoting unit rentals, unit warranties, moving supplies, and garnering positive reviews.
- Guide and assist new customers throughout the rental process, ensuring smooth and seamless transactions.
- Contact potential reservations to confirm moving dates and secure storage units.
- Proactively manage past due tenants and handle paperwork associated with the lien/auction process.
- Deliver exceptional customer service to existing customers.
- Conduct daily property walks to maintain security, cleanliness, and upkeep (checking locks, cleaning units, restocking supplies, light maintenance).
- Communicate results, updates, and recommendations to the District Manager and Leadership Team.
- Co-develop shift schedules with your team and participate in occasional travel to other locations.
Requirements
- Ability to move about the entire 1-acre property (both indoors and outdoors) for customer tours.
- Ability to receive, move and restock inventory in boxes up to 50 pounds (on occasion).
- Ability to position self for inspection and general maintenance tasks and to recognize potential maintenance, safety, and fire issues.
- Ability to operate roll-up doors to storage units.
- Willingness to do some travel (on occasion) to another location for certain scheduled shifts.
- Energetic, friendly, and ambitious self-starter with customer service and sales skills.
- Ability to proactively manage past due tenants and handle lien/auction paperwork.
- Ability to reach out to potential reservations to confirm moving dates and secure storage units.
- Flexible with weekend availability; office open on weekends.
