Floating Assistant Store Manager, Self Storage

SecureSpace

full-time

Posted on: 9/7/2025

Origin: • 🇺🇸 United States • California

✨ AI Apply

💰 $20 - $21 per hour

Mid-LevelSenior

About the role

Float between SecureSpace locations in the San Jose, CA market and co-develop shift schedules with your team
Exceed sales goals by promoting unit rentals, unit warranties, and moving supplies and garner positive reviews
Guide and assist new customers throughout the rental process, ensuring smooth and seamless transactions
Personally reach out to potential reservations to confirm moving dates and secure their storage unit
Proactively manage past due tenants and handle paperwork associated with the lien/auction process (auctions online)
Deliver exceptional customer service to existing customers and go above and beyond to meet their needs
Conduct daily property walks to maintain security, cleanliness, and upkeep (check locks, clean units, restock supplies, perform light maintenance)
Communicate results, updates, and recommendations clearly to the District Manager and Leadership Team

Ability to move about the entire 1-acre property (both indoors and outdoors) for customer tours
Ability to receive, move and restock inventory in boxes up to 50 pounds (on occasion)
Ability to position self for inspection and general maintenance tasks and perform light maintenance duties
Ability to recognize potential maintenance, safety, and fire issues
Ability to operate roll-up doors to storage units
Willing to do some travel (on occasion) to another location for scheduled shifts
Energetic, friendly, and ambitious self-starter yearning for career growth
Flexible availability including weekends (office open on weekends)
Ability to proactively manage past due tenants and handle paperwork associated with lien/auction process
Strong customer service and sales skills to promote unit rentals, warranties, and moving supplies
Effective communication with District Manager and Leadership Team