Accounts Receivable and Collections Manager
AireSpring
ERPOracle
Senior Accounts Receivable Team Lead
Secur-Serv
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
ERP
About the role
- Sr. Accounts Receivable Team Lead will analyze, classify, and review routine and complex accounts receivable transactions and identify solutions in accordance with GAAP.
- Oversees and supports the collection of customer invoices, resolves issues, and works toward department goals; collaborates with cross-functional teams.
- Own the accounts receivable aging and find solutions for complex accounts.
- Follow-up with Collectors and resolve escalations; escalate risky accounts to Manager.
- Ensure receivables are correctly processed in a timely manner.
- Collect and work with customers to keep accounts within terms.
- Reconciles customers’ accounts and finds solutions.
- Work with accounting staff, internal and external auditors to provide support and analysis as needed.
- Liaise between clients and Collectors to negotiate acceptable payment plans.
- Provide or facilitate accurate reports and analyses on collections and metrics (cash collections forecasting and other reports).
- Assist Manager with analysis of data and reports.
- Plans, directs, and coordinates Collectors and Cash App staff toward goals; handle more complex escalations from Collectors.
- Identify collection problems, research solutions, and make recommendations for resolution.
- Assist with developing or modifying AR policies and ensure systems and procedures follow company policies and regulations.
- Performs other duties as assigned.
Requirements
- High School Diploma or GED
- 5 years experience with billing and collections
- Experience solving escalation and complex accounts
- Working knowledge of accounting applications (ERP) in a computerized environment
- Solid history with detailed account reconciliations
- Good written and oral communication skills
- Demonstrate a commitment to continuous improvement
- Ability to work in a fast-paced environment and multitask with efficiency and accuracy
- Ability to effectively work with all levels of the organization, as well as external resources
- Ability to identify and actively respond with sensitivity to the needs of all internal customers
- Preferred: Experience with NetSuite
- Preferred: Associate degree or accounting courses
