Secur-Serv

Senior Accounts Receivable Team Lead

Secur-Serv

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

Tech Stack

ERP

About the role

  • Sr. Accounts Receivable Team Lead will analyze, classify, and review routine and complex accounts receivable transactions and identify solutions in accordance with GAAP.
  • Oversees and supports the collection of customer invoices, resolves issues, and works toward department goals; collaborates with cross-functional teams.
  • Own the accounts receivable aging and find solutions for complex accounts.
  • Follow-up with Collectors and resolve escalations; escalate risky accounts to Manager.
  • Ensure receivables are correctly processed in a timely manner.
  • Collect and work with customers to keep accounts within terms.
  • Reconciles customers’ accounts and finds solutions.
  • Work with accounting staff, internal and external auditors to provide support and analysis as needed.
  • Liaise between clients and Collectors to negotiate acceptable payment plans.
  • Provide or facilitate accurate reports and analyses on collections and metrics (cash collections forecasting and other reports).
  • Assist Manager with analysis of data and reports.
  • Plans, directs, and coordinates Collectors and Cash App staff toward goals; handle more complex escalations from Collectors.
  • Identify collection problems, research solutions, and make recommendations for resolution.
  • Assist with developing or modifying AR policies and ensure systems and procedures follow company policies and regulations.
  • Performs other duties as assigned.

Requirements

  • High School Diploma or GED
  • 5 years experience with billing and collections
  • Experience solving escalation and complex accounts
  • Working knowledge of accounting applications (ERP) in a computerized environment
  • Solid history with detailed account reconciliations
  • Good written and oral communication skills
  • Demonstrate a commitment to continuous improvement
  • Ability to work in a fast-paced environment and multitask with efficiency and accuracy
  • Ability to effectively work with all levels of the organization, as well as external resources
  • Ability to identify and actively respond with sensitivity to the needs of all internal customers
  • Preferred: Experience with NetSuite
  • Preferred: Associate degree or accounting courses