Inside Account Management Associate, E‑commerce
secupay AG
full-time
Posted on:
Location Type: Hybrid
Location: Pulsnitz • Germany
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About the role
- You manage our E‑commerce clients and serve as their primary point of contact
- You work with internal teams to further develop customer relationships and identify cross‑ and up‑selling opportunities
- You prepare proposals and contracts and follow them through to a successful close
- You provide proactive advice on our new E‑commerce products, payment plugins and online shop payment modules
- You actively contribute to the development of our E‑commerce sales processes
- You monitor market trends in E‑commerce and actively share your insights
Requirements
- You love communicating — whether face‑to‑face, by phone or in writing
- You work in a solution‑oriented way within the team and with our customers
- You organize your work independently and respond flexibly to new requirements
- You show initiative, negotiation skills and creativity — also in complex situations
- Ideally, you already have experience in the financial services sector
- You are business‑fluent in German and have very good English
Benefits
- Job security: permanent employment contract
- Flexible work: on‑site and/or remote working
- Location & history: workplace in Pulsnitz (reachable by S8 from Dresden) in a historic building with modern amenities
- Lifelong learning: tailored training opportunities and the possibility to take on additional roles within the organization
- Culture: appreciative collaboration, open communication and dynamic teams
- Work‑life balance: 30 days basic annual leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
E-commercepayment pluginsonline shop payment modulessales processes
Soft Skills
communicationsolution-orientedindependent organizationflexibilityinitiativenegotiation skillscreativity