secupay AG

Inside Account Management, E-commerce

secupay AG

full-time

Posted on:

Location Type: Hybrid

Location: Pulsnitz • Germany

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About the role

  • You support our customers in the e‑commerce segment and act as their primary point of contact.
  • You work with internal teams to develop customer relationships and identify cross‑ and upselling opportunities.
  • You prepare proposals and contracts and follow them through to successful completion.
  • You proactively advise on our new e‑commerce products, payment plugins and online store payment modules.
  • You actively contribute to the further development of our e‑commerce sales processes.
  • You monitor market trends in e‑commerce and proactively share your insights.

Requirements

  • You enjoy communicating—whether in person, by phone or in writing.
  • You work in a solution‑oriented way within the team and with our customers.
  • You organize your work independently and respond flexibly to new requirements.
  • You demonstrate initiative, negotiation skills and creativity—even in complex situations.
  • Ideally, you have already gained experience in the financial services sector.
  • You are business‑fluent in German and have very good English.
Benefits
  • Stability: Permanent (open‑ended) employment.
  • Flexible working model: mix of on‑site and/or remote work.
  • Location & history: Office in Pulsnitz (accessible from Dresden via the S8) in a historic building with modern facilities.
  • Lifelong learning: needs‑based training and opportunities to take on additional roles within the organization.
  • Culture: appreciative collaboration, open communication and dynamic teams.
  • Work–life balance: 30 days of base annual leave.
Applicant Tracking System Keywords

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Soft Skills
communicationsolution-orientedindependent organizationflexibilityinitiativenegotiationcreativity