SecondShop

Senior Ecommerce Specialist

SecondShop

full-time

Posted on:

Location Type: Hybrid

Location: Burlington • Canada

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Salary

💰 CA$80,000 - CA$105,000 per year

Job Level

Senior

About the role

  • Increase average order value through intelligent product recommendations and substitutions
  • Manage product listings and confirm correct descriptions, dimensions, photos, manuals and supporting information are provided to help customers with decision making.
  • Build deep inventory knowledge, including which products are substitutable and how to present those options clearly
  • Launch, own, and continuously refresh “Shop the Look” and other new design inspired shopping options
  • Support new category launches and expansions across the site
  • Own and operate ecommerce tooling, including AI-driven quality assurance tools for large SKU volumes
  • Manage SEO metadata for both traditional search engines and emerging AI-driven discovery
  • Work closely with Ops, Supply, and Marketing to ensure inventory, imagery, and product quality are accurately represented

Requirements

  • 3+ years of experience in ecommerce or digital merchandising
  • Background in consumer brands is essential
  • Proficiency in AI tooling for ecommerce
  • Experience in home, appliances, furniture, or renovation-related categories strongly preferred
  • Exposure to premium brands or well-trained ecommerce environments is a plus
  • Marketplace, recommerce, or unpredictable inventory experience is a significant asset
  • Algolia experience (search, personalisation, ranking) is highly desirable
  • Comfortable using data, experimentation, and tooling to drive decisions
  • Hands-on, detail-oriented, and excited to learn a complex category
  • Experience at retailers like Home Depot would stand out.
Benefits
  • Competitive salary depending on experience ($80,000.00 - $105,000.00) and comprehensive benefits package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ecommercedigital merchandisingAI toolingSEO metadata managementdata analysisproduct recommendationsinventory managementmarketplace experiencerecommerceAlgolia
Soft Skills
detail-orientedhands-onadaptabilitycollaborationcommunicationproblem-solvingdecision-makingcreativityorganizational skillswillingness to learn