Seccl

Technical Writer

• Creating and maintaining user guides, API documentation, release notes and implementation materials - ensuring everything is technically accurate, structured and easy to follow.
• Owning the ongoing improvement of our documentation, proactively updating content as the platform evolves.
• Championing clarity and consistency across all product content, applying and helping to evolve Seccl’s tone, style and documentation standards.
• Supporting developer experience by making our platform intuitive to understand and straightforward to integrate with.
• Partnering with Product and Engineering teams to translate complex technical changes into accessible, user-focused documentation.
• Collaborating with Product Marketing to align release communications and user-facing content, ensuring technical accuracy and messaging consistency.
• Managing documentation systems and version control, keeping content well organised, searchable and up to date.

Events

• Supporting the delivery of marketing campaigns aligned to business objectives and target audiences
• Coordinating with content, comms, design and external partners to keep campaigns on track and delivered on time
• Creating and managing campaign and event assets such as invitations, merchandise and digital materials in line with Seccl’s brand
• Planning and scheduling social media activity (primarily LinkedIn), supporting paid activity and optimising content using performance insights
• Managing day-to-day marketing admin including content planning, asset management, updates to our website, campaign tracking and reporting
• Supporting the planning and delivery of internal and external events, including client events, conferences, webinars, company offsites and our attendance at industry events
• Coordinating event logistics including venues, catering, AV and supplier management to ensure smooth delivery
• Maintaining event admin and documentation including budgets, attendee lists, invitations and post-event reporting

Marketing Executive, Events

Customer Support

• Leading escalations with confidence – investigating complex issues and incidents, owning the resolution process and keeping communication clear across internal teams and customers
• Solving problems with technical depth – digging into data, systems and workflows to identify root causes and deliver the right fix
• Championing collaboration – acting as the bridge between internal teams and our customer firms, ensuring we’re aligned and tackling the right problems
• Enabling and educating – supporting frontline colleagues with guidance, contributing to knowledge articles and helping shape best practice
• Improving how we work – spotting recurring issues, suggesting smarter processes, and supporting the adoption of automation and tooling
• Staying compliant and customer-first – making sure everything we do meets regulatory requirements and delivers excellent outcomes for our firms
• Turning data into insights – monitoring customer health, analysing query trends and sharing findings that drive continuous improvement

Customer Support Manager

Platform Engineer

• Building and maintaining a Centre of Excellence to govern and grow our Power Platform
• Monitoring usage, ensuring security and best practice across apps, flows, and connectors
• Running “lunch and learn” sessions, hackathons, and training to promote citizen development
• Mentoring colleagues to help them use Power Platform tools confidently and effectively
• Designing and developing secure, efficient, low-code/no-code solutions for complex challenges
• Reporting on adoption and success metrics to identify new opportunities for improvement
• Collaborating with business and technology stakeholders to prioritise and deliver value

Power Platform Engineer

Engineering Manager

• Partnering closely with Product managers to define priorities, plan delivery, and align initiatives with Seccl’s commercial, regulatory, and platform goals
• Supporting and challenging technical decision-making, ensuring solutions are scalable, secure, compliant, and well-integrated across the wider platform
• Remaining hands-on where it adds value - through design reviews, architectural spikes, prototyping, or unblocking complex delivery challenges
• Working closely with Platform engineering and other domain leaders to ensure strong cross-squad collaboration and consistency
• Owning delivery health across your domain, including production readiness, incident response, and operational excellence
• Using metrics and feedback to continuously improve delivery predictability, system reliability, and team effectiveness
• Contributing to broader engineering leadership discussions, helping shape how engineering operates at Seccl as we scale
• Leading, coaching, and mentoring engineers within the Automation team, fostering a culture of high performance, psychological safety, and continuous improvement
• Building and evolving a high-impact automation squad, shaping team structure, onboarding, and ways of working to support a growing cross-company remit
• Partnering closely with Product managers, Compliance, and stakeholders across the business to identify, prioritise, and deliver automation initiatives that support Seccl’s growth and operational goals
• Providing technical leadership and architectural oversight for automation solutions, including workflow orchestration, integrations, data movement, and the responsible application of AI where appropriate
• Supporting and challenging technical decision-making, ensuring automation solutions are scalable, secure, compliant, and well-integrated with the wider platform
• Remaining hands-on where it adds value, through design reviews, architectural exploration, prototyping, or unblocking complex cross-team delivery challenges
• Working closely with Platform engineering and other domain leaders to ensure automation aligns with platform standards, shared services, and long-term architectural direction
• Owning delivery health for the Automation domain, including production readiness, incident response, operational resilience, and ongoing maintainability
• Using metrics and feedback to improve delivery predictability, automation effectiveness, reliability, and team performance over time
• Contributing to the wider engineering leadership group, helping shape how engineering, automation, and AI capabilities evolve at Seccl as the organisation scales

Engineering Manager – Automation

DevOps Engineer

• Architect, implement, and maintain scalable, secure infrastructure in AWS using Terraform.
• Design cloud-native solutions using MongoDB, Lambda, API Gateway, and other AWS services with a strong focus on serverless.
• Contribute to incident response efforts, production readiness, and reliability initiatives across engineering squads.
• Enhance observability and platform insight through actionable alerting and data visibility using Datadog.
• Continuously improve CI/CD processes with GitHub Actions, reducing friction in delivery pipelines.
• Collaborate with software engineers (working in Node.js/TypeScript) to ensure secure, performant, and resilient applications.
• Mentor engineers and champion DevOps culture and best practices across teams.

Senior DevOps Engineer – AWS

Operations

• Owning end-to-end trading operations across funds and equities, ensuring smooth processing from order placement through settlement and reporting
• Overseeing execution and settlement across key partners (e.g., Calastone, Winterflood Business Services, CREST), managing breaks, rejects and unmatched positions
• Running exception management, triaging issues quickly, escalating appropriately, and driving problems through to resolution with clear ownership
• Owning fund conversions; income to accumulation, clean-to-cleaner processes, off-platform transfers, keeping accuracy high and disruption low for clients and partners
• Acting as escalation point for trading incidents, coordinating response, communications, root cause analysis and lasting fixes
• Maintaining oversight of post-trade reporting and monitoring (transaction reporting, best execution monitoring, financial crime monitoring)
• Leading daily operational readiness across AM/PM cycles, ensuring monitoring, inboxes and dashboards are completed and prioritised
• Partnering with Product/Engineering to improve workflows, automate where possible, enhance controls and reduce operational risk at scale
• Coaching and developing the team, setting standards and building a culture of ownership and client-first delivery