Seccl

Manager

• Partnering with growth to deliver client workshops, scope projects, and unlock new opportunities, providing technical input for proposals and demos.
• Building trusted relationships with clients, understanding their goals, and guiding them through seamless onboarding and implementation journeys.
• Driving complex projects from kick-off to roll-out, coordinating across commercial, legal, technical, and operational teams.
• Solving challenges with creativity and commercial insight, contributing to go-to-market strategies and turning problems into opportunities.
• Acting as the product and API expert, shaping integration strategies and ensuring smooth migrations.
• Staying ahead of industry trends in investment and wealth tech, bringing fresh perspectives to every engagement.
• Sharing knowledge and best practices across teams, mentoring others, and helping scale how we launch and deliver.

Senior Launch Manager

Account Manager

• Own and lead a portfolio of strategic customer accounts, building trusted partnerships across all levels of the business
• Develop tailored account strategies which drive customer growth and deliver on their (and our) commercial objectives
• Lead governance and service reviews, positioning Seccl as their long-term, strategic partner
• Identify and progress commercial opportunities (renewals, upsell, cross-sell), working closely with the wider commercial team
• Act as the escalation point for complex or sensitive issues, balancing customer empathy with commercial pragmatism
• Collaborate across product, customer support, launch and beyond to deliver a seamless, joined-up experience
• Capture and amplify customer feedback, influencing Seccl’s roadmap and future proposition
• Monitor performance against targets, proactively managing risks and spotting opportunities for growth

Site Reliability Engineer

• Designing, building, and maintaining production-grade Node.js integrations, CLIs, and automation surrounding our Auth0 identity platform.
• Leading firm-by-firm migrations to Auth0, implementing robust cutover strategies using feature flags, canaries, and detailed rollback plans.
• Architecting and automating customer onboarding processes, including keypair/CSR handling, JWK publishing, and SSO connection setup.
• Utilising Infrastructure as Code (Terraform) and CI/CD (GitHub Actions) to manage Auth0 configuration and ensure safe, repeatable deployments.
• Implementing comprehensive observability for authentication paths with structured logs, monitoring dashboards, alerts, and SLOs.
• Collaborating closely with product, engineering, and support teams on migration timelines, communications, and incident response.

Senior DevSecOps Engineer

Operations

• Identifying dividend receipts, calculating client entitlements, reconciling positions and releasing payments to client accounts
• Using internal systems to identify discrepancies, understand their cause and resolve them
• Working as part of a small team, using effective communication to ensure daily tasks are completed with a high degree of accuracy
• Maintaining ownership of any request until resolution and meeting agreed SLA’s
• Taking ownership of key operational processes within the operations domain
• Identifying and resolving technical issues with a variety of workflows and utilising a range of collaborative applications

Operations Analyst – Dividends, Corporate Actions

Compliance

• Shape and deliver our risk-based Compliance Monitoring Plan.
• Keep us aligned with key regulations like SYSC, CASS, COBS, and CONC.
• Refresh the plan as new risks, rules, or business priorities emerge.
• Keep a close eye on how we’re performing against our regulatory obligations.
• Spot issues early, dig into root causes, and drive meaningful fixes.
• Identify control gaps and turn insights into practical improvements.
• Streamline and automate monitoring wherever you can.
• Assess risks to focus our efforts where they matter most.
• Stay ahead of regulatory change — and make sure the business does too.
• Share clear, actionable insights with senior stakeholders and committees.
• Partner with teams across the first and second lines to get things done.
• Coach and develop our Compliance Senior Analyst.

Compliance Monitoring Lead

• Tracking, monitoring and reporting on active transfers to ensure they’re completed on time and to a high standard
• Maintaining accurate records of schemes and transfer data, ensuring visibility across teams
• Attending meetings with external counterparties to review performance and resolve queries
• Supporting the preparation of provider data packs and performance reports
• Assisting with bulk and complex transfers, coordinating with internal teams to keep everything running smoothly
• Collating and analysing transfer data to identify delays, exceptions, or trends
• Contributing to management information (MI) and process improvement initiatives across the Transfers function
• Raising risks or issues where needed and keeping a strong focus on fair customer outcomes throughout the transfer journey

Operations Analyst

Backend Engineer

• Design, develop, and implement reliable and scalable software solutions.
• Leverage expertise in Javascript, TypeScript, and Node.js to build new functionality for the application.
• Collaborate with a cross-functional squad made up of developers, testers, and product along with colleagues from customer and operations.
• Provide hands-on expertise throughout software development (test, debug, deployment, monitoring and support).
• Work on software specification and documentation.
• Help develop and promote appropriate processes and best practices.

Senior Backend Engineer, TypeScript/Node.js

Software Engineer

• Lead the long-term technical strategy, organisational design and engineering excellence for the Accounts domain — the foundation of every investor journey on Seccl.
• Provide collaborative leadership across architecture, risk, delivery and team growth in one of Seccl’s most business-critical and regulated domains.
• Report directly to the CTO and partner closely with the Group Product Manager for Accounts in a dual-leadership model.
• Guide the technical direction for 4–6 squads, ensuring scalable architecture, engineering quality and reliable delivery.
• Develop and enable Engineering Managers, embedding a culture of Ownership and shared accountability through a ‘build it, run it’ approach.
• Operate within a domain with deep regulatory responsibility, technical complexity and a broad product footprint — spanning backend services, event-driven flows, APIs and customer-facing UI.
• In 12–18 months, you’ll have delivered a clear multi-year Accounts technical roadmap aligned to product and compliance priorities.
• Improved DORA and reliability metrics, reducing operational risk.
• Strengthened the Engineering Manager, Staff and Principal engineering bench with clear succession depth.
• Scaled organisational design to sustain flow, autonomy and effective delivery as Seccl grows.
• On a typical day you will set and communicate the technical vision and strategy for the Accounts tribe, shaping direction 6–18 months ahead
• Guide architectural decisions that ensure scalability, resilience and compliance.
• Work with Staff and Principal Engineers to define and evolve architectural guardrails, patterns and platform capabilities.
• Partner with the Group Product Manager to align technical and product priorities for maximum customer impact.
• Lead and coach Engineering Managers, enabling their growth and technical leadership.
• Advocate best practices and frameworks (e.g., AWS Well-Architected Framework) across squads.
• Ensure operational excellence and reliability in delivery, embedding a ‘build it, run it’ culture.
• Design, refine and evolve the organisational structure of the Accounts tribe to ensure long-term flow, autonomy and Ownership.
• Build succession plans, strengthen leadership pipelines and uplift engineering management capability.
• Influence company-wide engineering standards, frameworks and technical strategy as part of the Engineering Leadership Team.
• Drive safe, measurable adoption of AI-assisted engineering (UI acceleration, test generation, migration tooling), with appropriate governance for IP, security and compliance.
• Promote continuous improvement in processes, tooling and engineering culture.
• Partner with Compliance, Risk, Security and Operations to embed robust engineering governance, technical controls and audit readiness.
• Shape and manage cloud spend, operational cost-to-serve and vendor relationships across the Accounts domain.

Director of Engineering – Accounts

• Leading, coaching and supporting your team through regular 1:1s and development conversations
• Overseeing transfer workflows to ensure service levels are met and continuously improved
• Acting as the subject matter expert and point of escalation for complex queries
• Identifying risks, resolving blockers, and making sure controls and processes are up to date
• Preparing and sharing accurate MI to give visibility of team activity and performance
• Collaborating with colleagues across Operations and the wider business to deliver effective outcomes
• Supporting training and knowledge sharing to build capability across the team
• Driving continuous improvement in how we work and serve our clients

Senior Operations Analyst – Transfers

• Leading, coaching and supporting your team through regular 1:1s and development conversations
• Overseeing payment workflows to ensure service levels are met and continuously improved
• Acting as the subject matter expert and point of escalation for complex queries
• Identifying risks, resolving blockers, and making sure controls and processes are up to date
• Preparing and sharing accurate MI to give visibility of team activity and performance
• Collaborating with colleagues across Operations and the wider business to deliver effective outcomes
• Supporting training and knowledge sharing to build capability across the team
• Driving continuous improvement in how we work and serve our clients

Senior Operations Analyst - Payments

Product Designer

• Designing and optimising end-to-end customer journeys across mobile and web platforms to address pain points, drive business outcomes and deliver value for our customers.
• Collaborating with product managers, engineers, and stakeholders to co-create solutions that are technically feasible and commercially impactful.
• Defining UX approaches and research plans across initiatives and teams.
• Engaging directly with customers to gather requirements, validate solutions, and ensure the product delivers real value.
• Using both quantitative and qualitative data to inform evidence-based decisions.

Senior UX Designer

Account Executive

• Own and close complex deals
• Shape strategic growth initiatives
• Work cross-functionally
• Act as a trusted advisor

Enterprise Account Executive

Product Manager

• Set the vision and strategy for the Accounts tribe, shaping direction 6-18 months ahead
• Build and maintain clear, coherent roadmaps that balance short-term delivery with long-term impact
• Develop strong relationships with advisers, developers and firms, deeply understanding their workflows, pain points and needs
• Lead, coach and support Product Managers, helping them grow, prioritise effectively, and deliver meaningful outcomes
• Work closely with engineering leadership to deliver scalable, reliable, compliant platform capabilities
• Drive alignment across squads, ensuring shared context, cross-functional collaboration and consistency of approach
• Champion customer-centric product decisions through continuous discovery, data-driven insights and tight feedback loops
• Collaborate with commercial, operations, support and compliance teams to balance current and future customer needs with business opportunities.
• Promote operational excellence, improving processes that impact experience and efficiency
• Contribute to product culture, shaping how we scale our ways of working as the organisation grows. Act as one product leadership with the two other Group Product Managers