Junior Operations Analyst – FTC

Seccl

Junior operations analyst supporting Transfers team at Seccl, a B-Corp certified embedded investment platform in Edinburgh. Responsible for managing pension and investment transfer communications and records.

Posted 7/2/2026full-timeEdinburgh • 🇬🇧 United KingdomJunior💰 £28,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while managing client and scheme records accurately. Capable of handling multiple tasks in a fast-paced environment with a focus on customer outcomes and attention to detail.

Highest-signal resume keywords

Client Communication ManagementTransfer Process OwnershipAttention to DetailProblem SolvingOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong CommunicationTeam PlayerCustomer FocusOrganizational SkillsProblem Solving

Industry Keywords

Pension SchemesInvestment SchemesTransfer ActivityClient RecordsService Levels

About the role

Key responsibilities & impact

Managing communications between transferring pension and investment schemes and Seccl.
Speaking with ceding and receiving schemes by phone and email to progress transfer activity.
Maintaining accurate internal client and scheme records.
Providing timely updates to firms, ensuring they are kept informed of transfer progress.
Ensuring submissions are completed accurately and within agreed service levels.
Responding to transfer related queries from across the business in a timely and professional manner.
Supporting other operational teams and business areas as required, helping to deliver a seamless client experience.

Requirements

What you’ll need

You have a willingness to learn about products, technology and investment wrappers.
You have experience in a fast paced environment where juggling multiple tasks simultaneously is common.
You have a willingness to learn more about, and take ownership of, processes and customer outcomes.
Enjoy working with numbers, are assiduous with a high attention to detail, and a solid problem solver.
You have strong communication, organisational skills and an eye for accuracy
You are a team player who is customer and delivery focussed and wants to gain new skills on the journey.

Benefits

Comp & perks

A salary of £28,000 reviewed annually
27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave
Two volunteering days per year
Option to work abroad for up to six weeks a year
Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget
Length of service award – one month paid sabbatical at eight years
6% employer pension contribution, and life assurance
Private medical insurance with AXA Health
Enhanced Parental leave
MacBook and up to £500 home office set up budget
£750 per person learning budget
Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace
Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy
Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts
Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing