SEB

IT Support

SEB

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $75,000 - $100,000 per year

Job Level

JuniorMid-Level

Tech Stack

Cyber SecuritySQL

About the role

  • Provide comprehensive support for workplace devices, peripherals, and end-user computing environments. Administer and support the office’s collaboration platforms and communication tools. Manage access control, lifecycle management (LCM), and local application/system support. Maintain and strengthen relationships with technology vendors and service providers. Collaborate with Head Office teams on IT infrastructure changes, lifecycle management, and operational support. Contribute to both global and local IT projects, ensuring alignment with enterprise objectives. Ensure adherence to and alignment with global IT strategies and policies.

Requirements

  • Fluent in English, both written and spoken Bachelor’s degree in IT, Computer Science, or a related discipline Minimum of 2 years of professional experience in an IT role Foundational knowledge of Cybersecurity principles and best practices Familiarity with ITIL processes and Incident Management platforms Understanding of conventional server room design and operational systems Foundational knowledge of networking systems and hardware components Hands-on experience with Windows Server platforms, Microsoft SQL, and Windows OS environments Proficiency with Microsoft Office applications Experience with Mobile Device Management (MDM) solutions Experience with Trading Telephony solutions and hardware Experience with Access Management administration Experience working with IT-related policies and governance