SEO Customer Success Manager – Enterprise Accounts
Search Atlas
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $3,000 - $6,000 per month
About the role
- Providing the best possible experience for our clients.
- You'd be managing and growing your own book of business and scaling together.
- Managing and growing your own portfolio of SEO clients, serving as their primary point of contact.
- Retaining and building relationships with our clients.
- Doing highly analytical reporting on their campaign performance, and developing strategy where needed.
- Continuously stay updated on the latest SEO trends, updates, and Google algorithms to effectively analyze client websites and provide actionable, high-value recommendations.
- Improving workflow and process to streamline operations and client satisfaction.
- Creating upsell and cross-sell proposals for existing clients.
- Onboarding new clients assigned by the sales team.
Requirements
- Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns.
- Strong hands on experience in SEO with the ability to explain technical concepts clearly to clients.
- Extremely comfortable with technology - you love data and are great with numbers.
- Someone looking for a fast-paced startup culture to grow in.
- Proactive problem-solver committed to delivering excellence.
- Highly detail-oriented personality type.
- Strong written and verbal communication skills, with experience presenting results and recommendations to clients.
Benefits
- 15 days PTO + Christmas Day + New Year’s Day paid off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SEOdigital marketinganalytical reportingcampaign performance analysisdata analysisstrategy developmentupsellingcross-sellingclient onboardingGoogle algorithms
Soft Skills
client relationship managementproblem-solvingattention to detailcommunicationpresentation skillsproactivityadaptabilityteam collaborationorganizational skillscustomer satisfaction