Seagull Scientific

Full-stack Engineer

• Take ownership of project deliverables and mentor teammates.
• Contribute to the configuration, optimization, and troubleshooting of complex business solutions.
• Support integrations with ERP, CRM, middleware, and custom applications.
• Lead discovery and requirements gathering sessions for integration projects.
• Design scalable, secure, and maintainable integration solutions.
• Collaborate with developers, architects, and integration specialists.

Senior Software Developer – Internal Enterprise System

DevOps Engineer

• Operate and harden Kubernetes clusters (EKS/GKE/AKS), VPC/VNet networking, container registries, and service meshes where applicable; tune autoscaling, reliability, and cost
• Design and support multi-region architectures spanning U.S., LATAM and APAC with focus on latency, resilience, and secure connectivity
• Author reusable Terraform modules, Helm charts, and CI/CD pipelines (GitHub Actions/Jenkins/GitLab CI)
• Define SLIs/SLOs; wire up metrics/logs/traces (Prometheus, Grafana, OpenTelemetry); build actionable alerts; participate in 24×7 on-call rotation
• Implement IAM/RBAC, secrets management (Vault/KMS/Key Vault), image scanning, least-privilege access, and baseline hardening
• Operate managed databases/caches (Postgres/MySQL, MongoDB, Redis) with backup/restore, patching, and performance workflows
• Improve release workflows (blue/green, canary, progressive delivery via Argo CD/Flux) and coach teams on operational readiness
• Partner across U.S.-based engineering, product, sales teams, and LATAM engineering to turn requirements into reliable, secure infrastructure and CI/CD outcomes
• Engage with enterprise clients in security-sensitive, compliance-driven environments to ensure trust and operational excellence
• Participate in an equitable on-call rotation to support 24×7 operations

Support Engineer

• First line of communication with external customers via email, chat, and phone
• Provide technical assistance on Seagull Software on-premises and SaaS solutions (BarTender) and printer drivers
• Identify, troubleshoot, and resolve technical issues relating to enterprise software and third-party applications
• Escalate issues to higher support tiers as needed
• Research and answer miscellaneous questions about software capabilities from resellers and end users
• Identify and record details about support tickets and contribute to documentation and the Knowledge Base
• Suggest improvements to product and work closely with Engineering, IT, QA, and Sales
• Take on special tasks and projects such as report writing, product documentation, and programming
• Provide a World-Class customer experience

Technical Support Representative I

• Lead the development of robust applications, including within the Salesforce ecosystem
• Lead sprint planning, estimation, and delivery efforts in Agile or hybrid Agile environments
• Lead the design, development, and deployment of custom applications using platforms such as Salesforce, Experience Cloud, and integration tools like MuleSoft
• Architect scalable and secure solutions that support complex business processes across various systems
• Build and maintain custom components and backend logic using Apex, Lightning Web Components (LWC), or similar frameworks
• Collaborate on the design and launch of customer-facing portals and experiences, ensuring seamless UX and consistent branding
• Provide technical mentorship and support to development teams and promote best practices in performance, scalability, testing, and security
• Work closely with other developers and stakeholders to ensure technical solutions align with strategic goals

Senior Software Developer, Internal Enterprise System

• Lead the development of robust applications, including but not limited to the Salesforce ecosystem, and work closely with other developers and stakeholders to ensure technical solutions align with strategic goals.
• Lead sprint planning, estimation, and delivery efforts in Agile or hybrid Agile environments
• Lead the design, development, and deployment of custom applications using platforms such as Salesforce, Experience Cloud, and integration tools like MuleSoft or others
• Architect scalable and secure solutions that support complex business processes across various systems
• Build and maintain custom components and backend logic using technologies such as Apex, Lightning Web Components (LWC), or similar frameworks
• Collaborate on the design and launch of customer-facing portals and experiences, ensuring seamless UX and consistent branding
• Provide technical mentorship and support to development teams
• Promote best practices in performance, scalability, testing, and security
• Lead Agile or hybrid Agile processes, including sprint planning, estimation, and delivery

• Lead the development of robust applications, including but not limited to the Salesforce ecosystem
• Provide technical leadership, architecture, and end-to-end delivery of solutions
• Lead sprint planning, estimation, and delivery efforts in Agile or hybrid Agile environments
• Design, develop, and deploy custom applications using Salesforce, Experience Cloud, and integration tools like MuleSoft or others
• Architect scalable and secure solutions that support complex business processes across various systems
• Build and maintain custom components and backend logic using Apex, Lightning Web Components (LWC), or similar frameworks
• Collaborate on the design and launch of customer-facing portals and experiences, ensuring seamless UX and consistent branding
• Provide technical mentorship and support to development teams and promote best practices in performance, scalability, testing, and security

• Lead the development of robust applications, including but not limited to the Salesforce ecosystem
• Work closely with other developers and stakeholders to ensure technical solutions align with strategic goals
• Hands-on role with focus on technical leadership, architecture, and end-to-end delivery
• Lead sprint planning, estimation, and delivery efforts in Agile or hybrid Agile environments
• Lead the design, development, and deployment of custom applications using platforms such as Salesforce, Experience Cloud, and integration tools like MuleSoft or others
• Architect scalable and secure solutions that support complex business processes across various systems
• Build and maintain custom components and backend logic using technologies such as Apex, Lightning Web Components (LWC), or similar frameworks
• Collaborate on the design and launch of customer-facing portals and experiences, ensuring seamless UX and consistent branding
• Provide technical mentorship and support to development teams
• Promote best practices in performance, scalability, testing, and security

• Lead the development of robust applications, including but not limited to the Salesforce ecosystem
• Provide technical leadership, architecture, and end-to-end delivery
• Lead sprint planning, estimation, and delivery efforts in Agile or hybrid Agile environments
• Lead the design, development, and deployment of custom applications using platforms such as Salesforce, Experience Cloud, and integration tools like MuleSoft or others
• Architect scalable and secure solutions that support complex business processes across various systems
• Build and maintain custom components and backend logic using technologies such as Apex, Lightning Web Components (LWC), or similar frameworks
• Collaborate on the design and launch of customer-facing portals and experiences, ensuring seamless UX and consistent branding
• Provide technical mentorship and support to development teams
• Promote best practices in performance, scalability, testing, and security
• Work closely with other developers and stakeholders to ensure technical solutions align with strategic goals

Sales

• Actively contribute to the achievement of sales and company targets
• Set the strategy and tactics to build territory and engage new opportunities
• Work closely to support partners to win opportunities and expand existing customer usage
• Where appropriate, lead the enterprise sales process to win large and important deals
• Establish and manage relationships with existing channel partners and identify, nurture, recruit, and onboard new partners
• Grow brand awareness by attending trade shows (industry events), conducting webinars, and supporting partners in their endeavor to generate deal flow
• With marketing, develop and execute plans that support the partner network to increase their deal flow
• Provide product and program training for channel partners through webinars and product demonstrations
• Deliver sales presentations and product demonstrations to potential customers and be a resource to facilitate customer product knowledge to accelerate deal flow
• Assist in responding to RFP, RFI and POC requests
• Participate in regular deal reviews, report monthly on sales activities and forecast sales by territory and key partners
• Utilize BarTender specific sales processes to track all opportunities above an agreed $ amount
• Track and manage all opportunities in CRM per company requirements
• Inform management on market and competitive forces and trends in the region
• Communicate new features and enhancement requests to BarTender product management
• Discuss activities, opportunities, and issues with immediate supervisor at least every two weeks or as needed

Regional Sales Manager

Senior Software Developer – Enterprise Systems

Proactively expand large existing customer accounts with and on behalf of partners (using a named account model) with the goal to create significant net new expansion bookings – in other words, significantly expand nominated existing customer accounts
As needed, partner with the regional sales teams and partners to win new opportunities of significant size and complexity for existing customers that are not included in the active named account list
Develop and execute action plans that guide activities to expand existing nominated accounts, enable partners and ensure an ever-increasing sales pipeline
Maintain deals, manage pipeline and prepare forecasts to be shared and reviewed with management
Collaborate regularly with inside sales, renewals, sales engineering, professional service and marketing teams and peers to ensure strategies, action plans and execution activities are aligned to exceed sales goals
Use Salesforce to maximize sales productivity, ensure quality customer engagement, manage existing opportunities and drive new business
Proactively and regularly engage key partners to achieve sales targets
Review activities, opportunities and issues with immediate supervisor and account executive team at least every two weeks or as needed.
Inform management on market, sales, and competitive forces or trends in the region
Travel up to 25%

Senior Software Developer – Internal Enterprise System

DevOps Engineer

Technical Support Representative I

Senior Software Developer, Internal Enterprise System

Senior Software Developer, Internal Enterprise System

Senior Software Developer – Internal Enterprise System

Senior Software Developer – Internal Enterprise System

Senior Software Developer – Internal Enterprise System

Regional Sales Manager

Senior Software Developer – Enterprise Systems

Enterprise Sales Manager