Sales Engineer II, LATAM

Seagull Scientific

Sales Engineer II supporting pre-sales technical solutions and customer interactions in LATAM for Seagull Software. Engaging with customers to understand needs and deliver tailored solutions on BarTender platform.

Posted 5/2/2026contractRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide customers and partner representatives with in-depth technical product and related solution assistance during pre-sales discussions.
Support sales productivity by securing the “technical close” in complex solutions and partner with clients and internal customers as the main pre-sales technical interface.
Work closely with assigned sales reps and territories while they develop leads into actionable sales opportunities.
Collaborate with assigned salespeople, Professional Services, and Marketing to ensure proposed deals include technical solutions that accurately address customer requirements.
Participate in web and in-person meetings with partners and end users to provide product demonstrations, discuss technical concepts and product features, and benefits.
Partner with channel partners and the Sales department and assist in understanding the customer’s business problem and pain point(s), propose the right solution and develop project strategies to ensure a successful solution implementation.
Evangelize BarTender products and vision (50% BarTender Labeling Solutions/50% BarTender Track & Trace/Retail solutions).
Gather the information and details about prospective customer business and technical pain, allowing the professional service team to build statements of work.
Input and update records accurately and manage data in our CRM database on all client interactions, to include technical notes and information to assist the sales process.
Work in the regional/corporate office during events or other activities as needed.
Up to 70% travel within the LATAM region/territory including Central and South America, Mexico, and the Caribbean.

Requirements

What you’ll need

Minimum 3-4 years of experience in a customer-facing role presenting/demonstrating technical solutions.
Minimum 2 years of experience working in the SaaS or software industry in a pre-sales technical capacity.
Fluency in Brazilian Portuguese, Spanish, and English.
Familiarity with direct sales, value-added sales, and/or distribution channels.
Experience with GS1 and/or RAIN RFID.
Demonstrable knowledge of Windows and Windows printing architecture.
Experience and understanding of Cloud infrastructure and SaaS applications.
Strong organizational habits and outstanding attention to detail.
Dedication to outstanding customer service.
Positive, team-oriented attitude.
Ability to work dynamically in a fast-changing environment.

Benefits

Comp & perks

Dynamic, culturally diverse, and fun environment
Opportunities for professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical product assistancepre-sales technical supportSaaSWindows printing architectureCloud infrastructureproduct demonstrationsproject strategiesCRM managementtechnical solutionsvalue-added sales

Soft Skills

organizational habitsattention to detailcustomer serviceteam-oriented attitudedynamic work ability