Implementation Engineer
ScreenPoint Medical
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Lead remote and on-site installations of Transpara across hospital and imaging center environments
- Validate infrastructure readiness (hardware, virtualization, networking, security, DICOM routing)
- Configure DICOM workflows between modalities, routers, Transpara, PACS, and reporting systems
- Perform installation acceptance testing and handoff to clinical use
- Own ongoing system maintenance for assigned customer sites
- Maintain accurate technical documentation of installed systems and environments
- Identify and proactively address performance, capacity, and stability risks
- Contribute to the evolution of standardized deployment patterns, reference architectures, and technical documentation
- Help reduce time-to-go-live through improved tooling, templates, and repeatable infrastructure approaches
- Apply cloud and hybrid infrastructure principles (AWS and/or Azure) to regulated, on-prem hospital environments
- Diagnose and resolve complex issues involving DICOM routing and study completeness, network latency or firewall constraints and infrastructure limitations
- Analyze logs and system metrics to identify root causes and escalation paths
- Collaborate with Engineering and QA/RA on complex investigations and corrective actions
- Act as a trusted technical partner to hospital IT teams and clinical stakeholders
- Support internal teams (Sales, CS, Engineering) with technical assessments and customer-specific guidance
- Assist with training, best-practice recommendations, and operational optimization
- Contribute feedback from the field to improve deployment standards and documentation.
Requirements
- Bachelor’s degree or equivalent practical experience in a technical field
- Hands-on experience working with hospital IT environments and networked systems
- Strong understanding of medical imaging workflows and standards (DICOM required)
- Hands-on experience with cloud or hybrid deployments (AWS and/or Azure), including networking, security, and operational monitoring
- Ability to translate cloud-native principles into regulated, on-prem hospital environments
- Experience with virtualization platforms (VMware, Hyper-V, Proxmox)
- Experience deploying or supporting enterprise software in regulated environments
- Willingness and ability to travel occasionally within the United States
- Experience working with HL7
Benefits
- Providing a Certificate of Conduct (VOG) or background check is part of our application procedure.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DICOMAWSAzurevirtualizationVMwareHyper-VProxmoxnetworkingsecurityoperational monitoring
Soft Skills
collaborationproblem-solvingtechnical assessmenttrainingbest-practice recommendationsoperational optimizationcommunicationleadershipcustomer supportdocumentation