Client Advisor – Fixed Term Appointment
Scottish Development International
full-time
Posted on:
Location Type: Hybrid
Location: Dundee • United Kingdom
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Salary
💰 £27,164 - £30,281 per year
About the role
- Provide professional, accurate support to clients through inbound and outbound calls
- Communicate confidently across multiple channels, including webchat and email
- Process client applications efficiently, checking details carefully
- Manage key client actions, including processing payments and updating case notes
- Maintain accurate, up to date records and support the creation of client letters
Requirements
- Must provide a CV and Supporting Statement (of no more than 750 words)
- Evidence of how you meet the Success Profiles
- Ability to manage a Quality Service
- Ability to work collaboratively
- Effective communication and influencing skills
Benefits
- Full and comprehensive training
- Up to 6 weeks of training
- Mixture of at home and in office learning
- Supportive and inclusive working environment
- Range of employee benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
effective communicationinfluencing skillscollaborative workquality service management