Regulatory Caseworker
Scottish Development International
full-time
Posted on:
Location Type: Hybrid
Location: Inverness • United Kingdom
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Salary
💰 £30,174 - £32,425 per year
About the role
- Dealing with telephone, written and face to face enquiries from both internal and external stakeholders.
- Communicate with applicants regarding progress of their applications.
- Using various IT systems, making assessments of information submitted on applications, including data capture of information submitted and maintaining spreadsheet information.
- Create cases on Crofting Information System following receipt of regulatory applications, notifications & registrations.
- Process regulatory and croft registration applications, assessing validity and escalating casework to senior colleagues.
- Proactive diary and inbox management including regulatory enquiries, prioritising tasks and coordinating activities.
- Ensure that the Register of Crofts and any other Commission records are accurately updated.
- Attend, engage and complete the Regulatory Training Programme, associated internal training and comply with Scottish Government mandatory training.
Requirements
- Understanding of IT systems, including Microsoft Office or similar
Benefits
- Supportive and inclusive working environment
- Wide range of employee benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationstakeholder engagementdata assessmenttask prioritizationdiary managementinbox management
Certifications
Regulatory Training ProgrammeScottish Government mandatory training