SCIENION

Field Service Engineer – UK & IRE

SCIENION

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Installation and setup of the SCIENION and CELLENON product range.
  • Perform routine preventative maintenance and on-site customer repairs.
  • Troubleshoot and diagnose complex system issues.
  • Implement system updates and optimise performance for efficiency and reliability.
  • Provide on-site or remote technical assistance.
  • Act as the technical interface between customers and internal teams.
  • Prepare technical quotations and service reports for customers.
  • Maintain accurate documentation in accordance with ISO accreditation.

Requirements

  • Bachelors degree in an Engineering discipline (mechanical, electrical, electronic or biomedical preferred) or comparable qualification.
  • 3+ years of experience in a related field or in-house service role.
  • Strong problem-solving skills with a proactive, solution-focused mindset.
  • Previous experience in a customer-facing role preferred.
  • Excellent communication, presentation and interpersonal skills.
  • High degree of flexibility, independence, and willingness to travel up to 60%.
  • Fluent English is required; additional European languages are an advantage.
  • Must have a UK driver’s license and access to a car.
Benefits
  • Competitive salary and benefits package.
  • Opportunity to work with cutting-edge technologies in a dynamic, international environment.
  • Significant autonomy with the chance to make a direct impact on customer success.
  • Professional development through exposure to a wide range of instrumentation and global markets.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationsetuppreventative maintenancetroubleshootingdiagnosing system issuessystem updatesperformance optimizationtechnical assistancetechnical quotationsISO accreditation
Soft Skills
problem-solvingsolution-focused mindsetcustomer-facing experiencecommunication skillspresentation skillsinterpersonal skillsflexibilityindependencewillingness to travelfluency in English
Certifications
Bachelor's degree in EngineeringUK driver's license