Scicom Infrastructure Services

Engineer

• Deploying, configuring, integrating, and optimizing Grafana-based observability solutions
• Designing and building dashboards; managing back-end data connections; maintaining observability pipelines
• Ensuring reliable visual analytics capabilities across production and non-production environments
• Integrating Grafana with observability and telemetry data sources including Prometheus, Loki, Tempo, Elasticsearch, InfluxDB, Splunk, CloudWatch, Azure Monitor, Datadog, and SQL sources
• Building and tuning data models to improve visualization performance and data quality
• Developing and maintaining observability pipelines supporting metrics, logs & traces
• Deploying and managing Grafana on Kubernetes, containers, or Linux hosts
• Configuring roles, permissions, SSO/LDAP/AD authentication, and tenant management
• Managing plug-in lifecycle, upgrades, patches, and version control
• Maintaining availability, scalability, and HA configurations
• Automating deployments using IaC tools (Terraform, Helm, GitOps pipelines)
• Driving performance tuning across dashboards and ingestion sources
• Enabling usage analytics and optimization reporting
• Implementing logging/alerting to maintain platform health & SLAs
• Collaborating with DevOps, Site Reliability, Platform, SecOps, Data, and App Engineering teams
• Training users in dashboard creation standards and visualization best practices
• Providing operational support, troubleshooting, and root cause analysis
• Documenting architecture, standards, dashboards, environment configurations, and runbooks

Grafana Engineer