Schwan Cosmetics International GmbH

Sales

• Mitwirken bei der Akquise
• Erarbeiten von Vorschlägen für Portfolioanalysen
• Mitwirken bei Reisevor- und nachbereitungen
• Erstellen von Angebotsvorlagen
• Zusammenarbeit mit internen Fachabteilungen
• Erstellen von Präsentationen
• Musterkoordination und -versand

Praktikant Sales North America

Manager

• Technical customer support for raw materials, packaging, formulations, and products
• Global change management in the area of packaging
• Support for compliance audits and certification processes
• Continuous development of the customer service platform (SharePoint) using AI-based solutions
• Management and maintenance of the global product portfolio in SAP EH&S for customer service
• Support and further development of Smartsheet solutions
• Subject-matter support and delivery of training for international subsidiaries

Manager GPS Service – 12-month fixed-term

Project Manager

• Support and assist with project management processes for customer-specific projects (sample procurement, coordination and shipment; planning, overseeing and ensuring timely delivery of customer-specific projects)
• Carry out project-related tasks in coordination with the project manager
• Direct customer contact during project work (including general customer correspondence in English)
• Handling product-related complaints
• Registrations / regulatory topics
• Collaboration with internal interfaces across the company such as Laboratory / R&D, product departments, IT, Customer Service Management, and subsidiaries abroad; participation in calls with international customers (key accounts and/or regions)

Intern Global Customer Project Management

• Unterstützung und Mitarbeit bei Prozessen im Project Management für kundenspezifische Projekte
• Durchführung von Projektteilaufgaben in Abstimmung mit dem Projektmanager
• Direkter Kundenkontakt während der Projektarbeit (inkl. allgemeiner Kundenkorrespondenz in englischer Sprache)
• Bearbeitung von produktbezogenen Reklamationen
• Registrierung / Regulatory Themen
• Zusammenarbeit mit internen Nahtstellen im Unternehmen wie Labor / R&D, Produktbereiche, IT, Customer Service Management, Tochterunternehmen im Ausland, Teilnahme an Calls mit internationalen Kunden

Praktikant Global Customer Project Management

• Support client acquisition activities
• Develop proposals for portfolio analyses
• Assist with travel preparation and post-trip follow-up
• Prepare offer/proposal templates
• Collaborate with internal departments
• Create presentations
• Coordinate samples and manage sample shipments

Praktikant Sales North America

Manager GPS Service – 12-month fixed-term

Intern Global Customer Project Management

Praktikant Global Customer Project Management

Sales Intern, North America