Solutions Engineer
SchooLinks
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $110,000 - $150,000 per year
About the role
- Be the demo expert: Be the expert of our product and come up with workflow solutions and articulate complex concepts in simple and compelling ways to the prospects
- Professional development: Assisting in sales rep professional development via documentation, and making of the materials, pitch coaching
- Be the domain expert: Keep up-to-date on any legislative and policy changes in the space we serve, counseling, WBL, CCR accountability
- Product Liaison: Provide feedback from the front lines to our product teams in a way that allows our teams to improve our products and services
- Position the SchooLinks platform as a solution (and as a partner) to all stakeholders, from shallow to deep, from storytelling, to technical deep-dives
- Develop, refine, and deliver tailored product demonstrations that are thoughtful, simple, but engaging
- Effectively communicate complex technology, workflows and implementations to a variety of stakeholders – e.g. telling a compelling story to educators and administrators, as well as leading credible, in-depth technical discussions with information technology experts
- Act as a trusted strategic and technical advisor with our prospective customers, thoughtfully considering customer vision and needs to design the best solutions with detailed workflow considerations and change management best practices to drive urgency for adoption
- Work with our Writers to respond to functional and technical elements of RFIs/RFPs
- Coach and mentor fellow team members on all things counseling and CTE workflows and legislative changes related to CCR accountability across states
- Track progress on projects through consistent record-keeping and documentation
- Share knowledge and facilitate the enablement to ensure we are upskilling our Account Executives to be able to articulate and solution sell our products
Requirements
- Prefered education experience, preferably in leadership at a school, district, or state level
- A strong understanding of instructional best practices and of digital tools that support best practices.
- Technical understanding of education technology prefered, web technology, mobile technology, systems integration, SaaS, student information systems, APIs, etc.
- Articulate and dynamic presentation skills with the ability to present to a wide range of stakeholders, both virtually and in-person in casual and high stakes scenarios
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
- Self-motivated, self-reliant, collaborative, and communicative
- Thrive in a fast paced environment
- Must be a team player
- Must be prepared for extensive travel (up to 50% at peak periods)
Benefits
- 100% health care coverage for Employee
- 401K with company matching
- Dental & Vision
- Parental Leave
- Subsidized gym membership
- Remote work stipend
- Annual team offsite
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional best practiceseducation technologyweb technologymobile technologysystems integrationSaaSstudent information systemsAPIsworkflow solutionschange management
Soft skills
presentation skillsorganizational skillsanalytical skillsself-motivatedcollaborativecommunicativeteam playercreative problem-solvingadaptabilitymentoring