System Administrator

• Implementing and administering cloud solutions in AWS and Azure commodity and CMMC environments, leveraging IaC and automation technologies.
• Support and deploy technology to support services provided by central IT, including data storage, Active Directory, DNS, servers, cloud technologies and virtualization; specific duties will vary according to the life cycle and the technical complexity of the systems and services.
• Configure, maintain and manage enterprise class storage and server hardware, software and services.
• Travel throughout the university’s campuses and to other remote facilities as necessary.
• Monitor utilization and performance of systems and service; test and evaluate systems to eliminate problems and make improvements.
• Collaborate with clients, technical staff and vendors on service request fulfillment.
• Troubleshoot system failures escalating to senior technicians or vendors as appropriate; monitor incoming incident reports and collaborate with departments and end users to resolve problems.
• Participate in 24x7 on call rotation responding to service outages as defined in the department’s standard operating procedures; serve as the initial System Administration escalation contact for Tier 1 (help desk) support while on call.
• Develop and maintain documentation for systems and services, managed by the department, to be used by other engineers or the university community.
• Ensure the security of the university’s shared services by implementing the policies and practices that prevent and monitor unauthorized access, misuse or denial of service to a computer or other network-accessible resources.
• Serve as a competent professional sharing attained knowledge with peers.
• Performs related duties based on departmental need.

Systems Administrator 2, Cloud and IaC Technologies

Systems Administrator III – Compliance

Legal System Administrator

Systems Administrator

Learning Systems Administrator