Schomp Automotive Group

Advisor

• Initiate automotive services and repairs by ascertaining performance problems and services requested.
• Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.

Service Advisor

Sales

• Effectively and safely park, move and retrieve vehicles without causing damage
• Keep new and used vehicle lots neat and orderly, moving cars as directed by the General Manager and in accordance with dealership display standards
• Open doors and assist customers entering and leaving the dealership
• Direct guests to the reception area or introduce them to the appropriate departmental Manager/Advisor
• Maintain new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, as needed
• Wash and vacuum customer vehicles
• Transport vehicles between dealerships
• Clean driveway and sidewalks, removing snow and debris as necessary

Sales Valet

Technician

• Professionally install tint and mask with high quality results.
• Complete warranty paperwork.
• Stock the correct amount of materials.
• Maintain a clean and organized work area.
• Deliver vehicles to the sales department.
• Effectively manage a high volume of work.

Service Advisor

Sales Valet

Technician, Tint Mask