Customer Support Representative, Parts & Tools

Schneider GmbH & Co KG

full-time

Posted on:

Location Type: Hybrid

Location: Fronhausen • Germany

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Receive and review inquiries and orders from our international customers and subsidiaries
  • Create quotations and sales orders in SAP, including delivery date tracking
  • Technical clarification of orders and material research related to customer inquiries
  • Perform availability checks and ensure timely material supply
  • Communicate with customers and internal interfaces in German and English
  • Analyze and optimize material and inventory situations
  • Contribute to projects within the department

Requirements

  • Successfully completed technical training or degree in metalworking/electrical engineering; alternatively, a commercial apprenticeship with strong technical understanding
  • Experience in customer contact, a customer-oriented approach, and enjoyment of communicating with customers
  • Advanced user skills in MS Office and ideally SAP R/3
  • Project experience and a structured, process-oriented way of working
  • Good written and spoken German and English skills
  • Interest in taking responsibility and opportunities for personal development
Benefits
  • Competitive pay & job security: An attractive salary plus vacation and Christmas bonuses at an owner-managed, financially healthy company.
  • Flexible working hours: Depending on the position, the option for mobile/remote work.
  • 30 days of vacation: Ample time for rest and relaxation.
  • On-site canteen: Subsidized healthy, varied and tasty meals.
  • JobRad (bike leasing): Save money and stay fit whether commuting or riding in your free time.
  • Professional development: Ongoing support for your development and individual training opportunities.
  • Health care & EGYM Wellpass: We care about your health and offer preventive services and a subsidy for the company fitness program.
  • Additional benefits: Company pension plan, corporate discounts, regular company events, good public transport connections, modern workstations, and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical trainingdegree in metalworkingdegree in electrical engineeringcustomer-oriented approachavailability checksmaterial researchquotation creationsales order processingproject experienceprocess-oriented working
Soft Skills
customer communicationenjoyment of customer interactionresponsibilitypersonal developmentstructured working