SCC Soft Computer

Genetics Implementation Specialist – Level 1

SCC Soft Computer

full-time

Posted on:

Location Type: Hybrid

Location: FloridaUnited States

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Salary

💰 $75,000 - $85,000 per year

About the role

  • Work with assigned clients to train and assist with the implementation of Genetics Suite products.
  • Define system scopes and objectives based on user requirements and understanding of business systems and industry requirements.
  • Travel to a client site to perform implementation activities.
  • Assess the client’s current workflow and document future state workflow.
  • Coordinate and meet with clients and business leaders to ensure direction, scope, and dependencies of file build design and identify gaps.
  • Provide client training, including System Configuration Training, Super User Training, and project-specific training as needed.
  • Create/review/revise test cases as needed.
  • Support clients with end-user training and validation techniques.
  • Review client test cases for accuracy regarding the specific build and workflow.
  • Hold weekly client calls and/or Webex sessions with client Subject Matter expert groups.
  • Smoke-test software deliveries in specified environments.
  • Escalate all project risks as appropriate.

Requirements

  • Bachelor's Degree in a Healthcare/Clinical related field (Medical Technology, Genetics, Molecular Biology, Cytotechnology, Histotechnology, etc.) preferably with a Computer Science background.
  • Must have at least an Associate's Degree.
  • Certification or License in a clinical related field (Cytogenetics, Histotechnology, Medical Technology/Medical Laboratory Sciences or related) by the State of Florida, ASCLS, ASCP or other national certifying organizations desired.
  • 2-3 years of experience in domains such as laboratory, cytogenetics, molecular genetics, flow cytometry, biochemistry, immunogenetics, cytology or histology/pathology.
  • Experience in clinical diagnostic laboratories preferred with proficiency in genetics or pathology theory and laboratory practice, specimen preparation and processing.
  • Experience in the usage, file building, and troubleshooting of a laboratory information system (LIS) is preferred.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system configurationtest case creationworkflow documentationclient trainingvalidation techniquesfile buildingtroubleshootinggenetics theorylaboratory practicespecimen preparation
Soft Skills
client communicationproject managementproblem-solvingteam coordinationtraining deliveryrisk escalationorganizational skillsinterpersonal skillsadaptabilityattention to detail
Certifications
Bachelor's Degree in Healthcare/Clinical fieldAssociate's DegreeCytogenetics certificationHistotechnology certificationMedical Technology certificationMedical Laboratory Sciences certificationASCLS certificationASCP certificationState of Florida clinical licensenational certifying organization certification