Scania Group

Technical Support Engineer – m/f/d

Scania Group

full-time

Posted on:

Location Type: Hybrid

Location: Ko • Germany

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About the role

  • Support our workshops with complex technical issues
  • Analyze and diagnose vehicle and system faults
  • Develop structured solution approaches for technical challenges
  • Work closely with international engineering and support teams
  • Document and share findings to continuously improve products and service processes
  • Support knowledge transfer and provide technical advice within the service network

Requirements

  • Experience in technical support, vehicle diagnostics, IT helpdesk or a comparable technical role
  • Strong analytical thinking and a structured working style
  • Good knowledge of using computers, smartphones and digital tools
  • Interest in electric vehicle architecture and modern vehicle technology
  • Team player with strong communication skills
  • Very good German and English skills, both written and spoken
  • Advantageous: experience in a workshop or automotive environment
  • Knowledge of vehicle diagnostics or diagnostic software
  • Experience with technical support processes
Benefits
  • VW leasing
  • JobRad (company bike program)
  • Gym membership subsidy
  • Talent management / career development
  • A wide range of additional benefits and employee offers, e.g., Corporate Benefits (special discounts)
  • Employer-funded occupational disability insurance
  • Vacation and Christmas bonuses
  • Free beverages and employee parking
  • Option for remote/mobile working
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vehicle diagnosticsdiagnostic softwaretechnical support processesanalytical thinkingstructured working style
Soft Skills
communication skillsteam player