
Community Business Development Representative
SCAN
full-time
Posted on:
Location Type: Hybrid
Location: Orange County • California • United States
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Salary
💰 $71,700 - $102,520 per year
About the role
- Works closely with career field representatives and external brokers to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs), and providers, ensuring all efforts are directed towards building membership for SCAN Health Plan.
- Responsible for achieving monthly, quarterly, and annual enrollment goals established by management by transitioning leads to enrollments.
- Responsible for following up with reps and brokers for lead data and tracking sales conversions.
- Meets or exceeds weekly and monthly qualified lead goals.
- Helps local market achieve monthly sales goals; works with direct sales teams in lead development and public facing presentations (advertised or non-advertised).
- Distributes approved marketing and event materials.
- Works with Corporate Marketing and Compliance Departments in the approval, development, and production of advertising materials and or invitations for events.
- Locates, plans, sets-up, attends and presents at Quarterly New Member Orientations and year-round Education events (as needed in a non-virtual event) in the local community.
- Provides monthly calendar of their planned activities and ensures that all scheduled events filed. Minimum 20 events per month.
- Maintains weekly summary of activity and submits report on a weekly basis.
- Actively engages with provider marketing events, engages with primary care physicians and front offices.
- Responsible for carrying out events and achieving assigned membership growth targets through direct and indirect marketing activities.
- Works collaboratively with all sales channels to improve enrollment.
- Schedules, coordinates, participates in enrollment events, encourages vital partners to participate, and assists where feasible.
- Schedule new member orientations and present materials (plan benefits and other important information) to new members with a goal of retention and connecting new members to SCAN services.
- Ensures all events, activities, communication, materials, media, promotions, etc., meet brand and corporate guidelines and CMS rules and regulations.
- Responsible for obtaining payment approval for community events, communicating and paying vendor.
- Adhering to the highest level of compliance expectations.
- Adhering to all sales operations processes.
- Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods.
- Actively support the achievement of SCAN’s Vision and Goals.
Requirements
- Associate's / Technical Degree or equivalent combination, preferred.
- 3-5 years’ previous outside sales or Outreach experience within the Medicare community, required.
- 3-5 years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material), required.
- Previous healthcare marketing and grassroots/community outreach experience, preferred.
- Experience in business/product network development and/ or marketing experience, preferred.
- Understanding of health care markets, primarily Medicare and Medicare Advantage, preferred.
- Bilingual English/Spanish, preferred.
- Knowledge of HIPAA regulations and privacy laws.
- Must be able to sit and stand for long periods
- Must be able to lift 30 pounds
- Must be willing to work some nights and weekends.
Benefits
- Robust Wellness Program
- Generous paid-time-off (PTO)
- 11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salesdata inputreportingformulasdocument creationpresentation developmentmarketing material creationnetwork developmentcommunity outreachevent planning
Soft Skills
relationship buildingcommunicationcollaborationpresentation skillsorganizational skillsgoal orientationcustomer serviceproblem-solvingadaptabilitytime management
Certifications
Associate's DegreeTechnical DegreeHIPAA certification