Scaling.com

Operations

• Own day-to-day support for Go-High Level, Monday.com, Zapier, BambooHR, Zoom, Trainual, and related platforms
• Manage user access across tools — onboarding, role changes, and offboarding
• Troubleshoot basic system issues and escalate as needed
• Maintain Go-High Level organization: contact management, pipeline hygiene, tagging, and workflow upkeep
• Monitor data accuracy across platforms and flag inconsistencies proactively
• Build and maintain SOPs for internal workflows and systems
• Keep internal documentation current as the company evolves
• Route operational requests to the right teams and track resolution
• Support marketing, sales, people ops, and program delivery with operational and administrative tasks
• Provide basic logistics support for internal meetings and group coaching sessions on Zoom

Operations Associate