Senior Manager, Product Design
ScaleUP Week
full-time
Posted on:
Location Type: Remote
Location: Canada
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Job Level
About the role
- Lead and mentor the growing and evolving Product Design team across several product portfolios, providing direction, feedback, and structure to ensure high-quality design output across all product surfaces.
- Foster an empathetic and psychologically safe team environment that encourages experimentation, creativity, and professional growth.
- Directly contribute to the implementation and optimization process as a hands-on team member, ready to roll up your sleeves and work within the product.
- Partner cross-functionally with Product, Engineering, Data, and Marketing to deliver user-centric experiences that drive customer activation, engagement, usage, and satisfaction.
- Own end-to-end design processes, from discovery and user research through conceptualization, prototyping, testing, and final UI execution.
- Establish scalable design systems, documentation, and workflows that increase design velocity and cross-team consistency.
- Champion user empathy and usability standards, leveraging qualitative and quantitative insights to inform product decisions and drive continuous UX improvement.
Requirements
- 8+ years of experience in UX and product design for web and mobile products, with 3+ years of direct people leadership experience.
- Proficiency in our tool stack (Figma, Fullstory, Miro) or similar.
- Excellent communication and interpersonal skills, with the ability to articulate design concepts effectively.
- Solid understanding of user research methodologies and usability testing.
- Experience working in an agile development environment, collaborating across disciplines.
Benefits
- Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever
- Flexible Time Off: Whether it's a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You-do-You” time off program caters to the diverse and evolving lifestyles of our team with a maximum of 6 weeks vacation
- Instant Benefits: All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend
- Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX designproduct designuser researchusability testingprototypingUI executiondesign systemsdesign documentationagile development
Soft skills
leadershipmentoringcommunicationinterpersonal skillsempathycreativitycollaborationfeedbackpsychological safety