Office Assistant – Customer Service, Executive Support
ScaleSource
full-time
Posted on:
Location Type: Remote
Location: Honduras
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Salary
💰 $1,200 - $1,500 per month
About the role
- Respond promptly to customer inquiries via phone, email, and text
- Provide accurate information about services, pricing, and next steps
- Assist customers with appointment scheduling and service coordination
- Follow qualification scripts to determine service fit and gather client details
- Coordinate appointments efficiently using calendar management tools
- Communicate appointment details to customers and sales teams
- Contact completed clients to request feedback and online reviews
- Provide administrative assistance to sales staff and leadership
- Track task completion and appointment progress
- Follow up with team members to ensure deadlines and commitments are met
- Support internal coordination and workflow organization
Requirements
- Must have a professional remote work setup and reliable internet.
- Must come off friendly when speaking to others/customers and not be shy with commercial customers.
- Strong Zoom presence and communication required - English (C1/C2).
- As part of the recruitment process, candidates will be asked to submit an introduction video.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationfriendlinessadministrative assistancecoordinationtask trackingfeedback solicitationworkflow organization