Virtual Assistant – Customer Service, Administrative Support
ScaleSource
full-time
Posted on:
Location Type: Remote
Location: Mexico
Visit company websiteExplore more
Salary
💰 $1,200 - $1,500 per month
About the role
- Manage inbound and outbound calls
- Convert inquiries into enrolled students
- Provide program, pricing, and scheduling information
- Manage bookings, reschedules, and cancellations
- Follow up with leads and enrolled families
- Maintain CRM and student records
- Coordinate scheduling between families and instructors
- Assist with reporting and tracking tasks
- Provide administrative support to management
- Support social media coordination if required
Requirements
- 2+ years in customer service or VA roles
- Strong phone communication skills
- Bilingual English & Spanish preferred
- Strong organization and multitasking skills
- Comfortable working remotely
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
phone communicationorganizationmultitasking