Office Assistant – Customer Service, Administrative Support
ScaleSource
full-time
Posted on:
Location Type: Remote
Location: Mexico
Visit company websiteExplore more
Salary
💰 $1,200 - $1,500 per month
About the role
- Handle inbound customer inquiries via phone, email, and text
- Provide service, pricing, and appointment information
- Schedule consultations and installation appointments
- Qualify potential clients using provided scripts
- Request customer feedback and reviews after project completion
- Support sales staff with scheduling and follow-ups
- Track tasks and appointment completion
- Maintain calendars and customer records
- Assist in internal coordination and administrative tasks
Requirements
- Experience in customer service or administrative roles
- Strong phone communication skills
- Ability to multitask and manage schedules
- Professional English fluency
- Comfortable working remotely and independently
- Professional remote setup and reliable internet.
- Strong Zoom presence and professional communication.
- Introductory video submission required as part of the hiring process.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicephone communicationmultitaskingschedule managementprofessional communicationindependent workinternal coordination