Scalable

Operations

• Join a cross-functional team to improve Customer Support effectiveness and satisfy the next million clients.
• Work as a Backend/Salesforce Engineer and build features in the domain of Customer Support and Self-Service.
• Own and evolve Salesforce solutions for Customer Support and other operations teams.
• Integrate Salesforce with knowledge base, phone system, the Scalable Capital backend and other services.
• Leverage AWS cloud and serverless services to build and run our platform efficiently.
• Write clean, testable, maintainable and well-documented code and treat security as a first class citizen.
• Be part of modern software development practices (agile and self-managed teams, CI/CD, test automation, cloud-based infrastructure and tooling).
• Opportunity to grow into a Salesforce developer or Fullstack developer.

Salesforce Support and Operations Specialist