Sans

Full-stack Engineer

• Own and improve the Sans headless storefront built on Shopify Hydrogen and React Router, with a focus on conversion, performance, and a clean purchase experience
• Build the dedicated commerce experience that will support our upcoming mobile app and create a seamless connection between web and app
• Architect and ship customer-facing AI features, including a conversational recommendation experience that helps customers find the right product for their home, use case, and environment
• Build systems that turn customer feedback into usable signal by pulling from support tickets, reviews, and social comments and making that information accessible across the company
• Develop internal tools and AI-powered workflows that help teams move faster across operations, customer experience, and growth
• Maintain and expand integrations across our ecommerce stack, including Klaviyo, Attentive, Gorgias, and similar platforms, with clear ownership of APIs, webhooks, and data flows
• Partner with the Head of Digital, Creative, and CX teams to translate customer needs and business priorities into shipped software
• Contribute to technical strategy and help shape how Sans uses modern tooling, including AI-assisted development, to build faster and operate more effectively
• This is an individual contributor role with broad ownership across customer-facing products and internal software systems.

Full Stack Software Engineer

Graphics Designer

• Own Email Design Across Flows and Campaigns: Lead the redesign of all existing lifecycle email flows to reflect the new Sans brand system, and take ongoing ownership of continuous design and iteration across flows as the brand evolves. Design weekly campaign emails with a high bar for typography, hierarchy, pacing, and thoughtful visual restraint. Develop reusable, modular email templates that enable fast production at scale without sacrificing craft.
• Build and Maintain the Sans Figma Design System and Component Library: Translate the Sans brand identity into a fully systemized Figma library, including a component library, design tokens, typography styles, color systems, and iconography. Document and maintain the system so that it is accessible and usable by cross-functional teams. Evolve the library as new surfaces, campaigns, and product lines emerge.
• Expand and Evolve the Brand Identity: Apply the Sans visual identity across new and existing surfaces with consistency and intention. Identify opportunities to strengthen and extend the brand system as the company grows. Partner with the Creative Director to push the visual language forward in a way that feels fresh, cohesive, and ownable.
• Support Print and Physical Touchpoints: Design primary and secondary product packaging, leaflets, and instructional manuals. Ensure packaging and physical touchpoints feel calm, intuitive, and thoughtfully designed with the same level of clarity and craft as our digital experiences.
• Enable Creative and Cross-Functional Teams: Partner with Lifecycle, eCommerce, Growth, and Brand to deliver design that performs and resonates. Provide design direction and assets that empower the broader team to move quickly while maintaining a high standard of quality and brand cohesion.

Graphic Designer

Copywriter

• Help shape Brand Voice and Messaging Systems - Support the development and evolution of Sans’ tone of voice, messaging frameworks, and storytelling across touchpoints.
• Develop Copy Across Key Surfaces - Write copy across major brand and marketing channels, including:
• Emails/SMS
• Web
• Organic social
• Packaging, manuals, inserts, and physical touchpoints
• Direct Mail
• TV
• Support Product and GTM Narrative Development - Partner with Product and Brand to translate features into benefit-led, human storytelling that ladders into the broader brand narrative.
• Develop Content that Builds Authority and Demand - Create content that strengthens brand authority, supports organic discovery, and positions Sans as a trusted voice in healthier living.
• Collaborate Across Creative and Cross-Functional Teams - Partner with Creative to ensure visual + verbal cohesion and provide copy direction and feedback to maintain a high brand standard.