Operations Team Member
CIC (Cambridge Innovation Center)
VoIP
Head of Specialty Care, Large Molecule Operations
Sanofi
full-time
Posted on:
Location Type: Office
Location: Cambridge • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $148,125 - $213,958 per year
Job Level
Lead
About the role
- Supports on time and in full delivery of products for CMOs/External Suppliers within External Site Team, accountable for reporting of Specialty Care & EM&S KPIs.
- Drives continuous improvement in internal and CMO performance areas of Safety, Quality, Cost & Delivery.
- All aspects of people management for EST Operations personnel and accountable for financial resource planning within budget, including generation and maintenance of labor model.
- Supporting Sanofi's DE&I initiatives.
- Develops and maintains a positive culture to create the right environment for highly productive teams in a psychologically safe environment.
- Advisor on the management of product/CMOs from an operational and financial perspective, contract topics and technical support.
- Ensures all EM+S related aspects of tech transfers and commercialization into new CMO's are effective.
- Drives Standardization & Simplification initiatives working with functional heads and the Center of Excellence Technology, SMS, and Digital team.
- Work with EMPT & CMO Business Operations Team to standardize contracts.
- Serves as the internal point of contact for introduction of new digital tools, (e.g., Power BI and Plai).
- Work with EST and Procurement on implementation of cost saving initiatives.
- Support problem resolution, including deviation and change control support, between Ops personnel & both internal and external business partners.
- Work transversally with other functional heads within EST to standardize and optimize the CMO management processes.
- Support EST in execution of related projects and sourcing activities as a CMO and product expert.
Requirements
- Bachelor’s degree with scientific background or equivalent and 10+ years of experience OR Master’s degree with scientific background or equivalent and 8+ years of experience
- Prior experience in operational roles, ideally as Site manager, or SLT / Senior Leadership Team member
- Good functional knowledge on industrial business processes
- Good exposure to cross sites & cross GBUs / Global Business Units networking is a plus.
- Basic or good understanding of data management and IA digital products
- Knowledgeable in E2E / End to End product & industrial strategy, performance management, project management
- Knowledgeable in biotech/pharmaceutical industry technologies
- Strong analytical skills. Good command of KPI / Key Performance Indicators, target setting & monitoring
Benefits
- high-quality healthcare
- prevention and wellness programs
- at least 14 weeks’ gender-neutral parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementperformance managementproject managementKPI monitoringfinancial resource planningcontract managementtechnical supportcost saving initiativesstandardizationsimplification
Soft skills
people managementcontinuous improvementproblem resolutioncross-functional collaborationcultural developmentpsychological safetynetworkinganalytical skillscommunicationleadership