Supervisor, Strategic/Channel Inside Sales
SanMar
full-time
Posted on:
Location Type: Remote
Location: Arizona • Florida • United States
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Salary
💰 $68,946 - $120,000 per year
About the role
- Lead a specialized, high-impact team while remaining actively engaged in day-to-day execution.
- Apply seasoned expertise and deep business acumen to solve complex challenges with creativity and precision.
- Responsible for aligning their team with the department, functional and company goals and guiding principles.
- Receive objectives and work closely with the Sr Manger to determine the optimal path to achieve—and exceed—them across diverse industries, sophisticated customers, and intricate workflows.
- Strategically delegate responsibilities, leveraging advanced judgment to align tasks with individual strengths, company policies, and best practices.
- Tailor coaching style to their individual team members using the different methods, techniques and evaluation criteria for obtaining results as trained.
- Oversee all aspects of team daily operations—productivity, quality, customer satisfaction, attendance, and call performance—with rigor and consistency.
- Keep the team fully informed of product updates, process changes, customer insights, and organizational developments.
- Prepare performance evaluations and meet with team members by scheduled deadlines.
- Partner closely with Outside Sales Channel Managers and Strategic Account Managers to align the team behind the shared vision set by senior leadership.
- Partner with Inside Sales leadership to provide critical input and execute initiatives that shape channel, strategic customer, and departmental direction.
- Continuously monitor and evaluate Inside Sales policies, procedures and systems leading to improvements.
- Perform other duties as assigned.
- Comply with all policies and standards.
Requirements
- Bachelor's Degree or equivalent experience
- 4-6 years as an account manager, leading or supervising sales teams, or related experience
- Willingness and ability to travel multiple times per year.
- Demonstrated success leading high-performing teams with strong engagement, morale, and retention.
- Positive, solutions-focused mindset with genuine passion for the business, customers, and colleagues.
- Skilled at implementing effective processes and procedures.
- Exceptional people-leadership and resource-management capabilities.
- High emotional intelligence, especially under pressure or in emotionally charged situations.
- Strong business acumen with a clear understanding of how decisions impact profitability and growth.
- Superior analytical and problem-solving skills; able to resolve complex issues quickly and decisively.
- Outstanding organizational and time-management abilities; thrives in a fast-paced environment with competing priorities.
- Powerful verbal and written communication skills; adapts style to any audience and actively listens to understand.
- Exemplary attendance, punctuality, and reliability; ensures seamless coverage in their absence.
Benefits
- Comprehensive medical, dental, and vision benefits
- 401k plan matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
- Life insurance
- Short/long-term disability coverage
- Paid maternity/paternity leave
- Pet insurance
- Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsales team leadershipprocess implementationperformance evaluationanalytical skillsproblem-solving skillsresource managementcustomer satisfactionproduct updatesworkflow optimization
Soft Skills
emotional intelligencepeople leadershiporganizational skillstime managementcommunication skillssolutions-focused mindsetteam engagementmorale buildingadaptabilitycreativity
Certifications
Bachelor's Degree