Sanlam

Dialler Manager

Sanlam

full-time

Posted on:

Location Type: Office

Location: JohannesburgSouth Africa

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About the role

  • Monitor and manage the dialler function/capability in the call centre
  • Set up, preparation and training of new agents to dial
  • Create new campaign on platform and load leads
  • Manage CLI and TruCaller apps
  • Generate and submit reports
  • Stakeholder management
  • Ad hoc people management

Requirements

  • Grade 12
  • Previous sales management experience in a direct call centre
  • Experience working with dialler systems and technology
Benefits
  • MiWayLife's vision to offer clients excellent service
  • Opportunity for professional growth and empowerment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
dialler systemscampaign managementreport generationlead loading
Soft Skills
stakeholder managementpeople managementtraining
Certifications
Grade 12