Senior Solutions Architect
Sanity.io
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead onboarding workshops that are customized to each customer’s needs and background.
- Proactively develop relationships with technical and product stakeholders at our customers.
- Meet regularly with technical customers to demonstrate how new features work for the customer’s specific needs, answer their questions, and help them plan their Sanity implementation.
- Work with account managers to develop expansion opportunities at existing customers
- Support the new account sales cycle through technical workshops and proof of concept development
- Create and share examples to help customers understand concepts and implement more quickly
- Develop and maintain guides and learning modules to address common topics
- Develop and maintain plugins for common integrations and implementation patterns
- Represent clients’ requests and requirements to the internal product team
- Work with Support Engineering to work through customer challenges and unblock specific scenarios
- Support marketing and product research teams to connect with relevant customers and planning events and webinars
Requirements
- 3-5 years of experience in a software development role
- Advanced experience with at least one of the following frameworks: React, Vue, Angular, Astro
- Familiar with backend architecture and SaaS platform integrations
- Experience with one of the following:
- - Implementing headless CMS
- - Implementing headless ecommerce
- - As a Solution Engineer or Solution Architect at a developer-focused SaaS
- Outstanding communication skills, both verbally and in writing
- Proven experience developing solutions with customers
- Problem solving skills with a result oriented mindset
- Exceptional organizational and time management skills
- Structured with a strong attention to details
- Bonus: experience in a B2B customer-facing role, such as consulting or account management
- Bonus: you have used Sanity in production
Benefits
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ReactVueAngularAstroheadless CMSheadless ecommerceSaaS platform integrationssoftware developmentsolution developmentplugin development
Soft Skills
communication skillsproblem solvingorganizational skillstime managementattention to detailcustomer relationship managementworkshop facilitationcollaborationadaptabilitycustomer-focused mindset