Sanguine Biosciences

General

• As part of Sanguine Bioscience’s patient-facing team, you are serving as the face of Sanguine during all specimen collections.
• Perform a variety of protocol-specific procedures including but not limited to phlebotomy, vitals, physical exam, sample processing, packaging and shipment of applicable goods, and delivery and transport of materials per protocol.
• Collect patient medical history, vital signs, blood pressure and other potential health-related data in the home, when applicable.
• Confirm specimens are properly labeled, transported, and shipped in a timely manner.
• Ensure integrity of biospecimens by properly packaging and shipping collection materials.
• Review daily visit roster and patient locations prior to day of collection, confirming kit specifications for each patient and receipt of correct supplies for multiple shipments.
• Prepare log for multiple biospecimen collections for same day deliveries.
• Communicate with operations staff to ensure sufficient inventory levels and equipment maintenance.

Mobile Phlebotomist

Operations

• Serve as the primary point of contact for potential participants in translational research studies, managing inquiries from newly identified participants referred by the Patient Recruitment team.
• Coordinate and manage participant enrollment for translational studies, with the opportunity to support enrollment efforts for other study types as needed.
• Serve as a compassionate and empathetic touchpoint for patients, embodying Sanguine’s mission to bridge the gap between researchers and patients and accelerate research efforts.
• Maintain a thorough understanding of the study protocol, safety guidelines, and ensure compliance with Standard Operating Procedures (SOPs).
• Perform independent research for each assigned study and/or diagnosis to gain a deeper understanding of the condition and any study-specific criteria.
• Create Salesforce reports to identify potential study participants.
• Review database and medical record information to identify potentially eligible study participants.
• Prepare and initiate database surveys to assess the interest and eligibility of potential participants for research studies.
• Introduce study objectives to potential participants, conduct thorough eligibility screenings, and collect and document critical medical and study-related information accurately and promptly.
• Administer and collect required study documents and initiate medical record retrieval in collaboration with the medical record team.
• Review medical records, input lab results, and compile research data to ensure eligibility and quality across a range of studies.
• Maintain a high standard of professionalism, resolving issues efficiently while delivering an outstanding customer service experience to patients.
• Collaborate with the Project Management and Recruitment teams to ensure participant enrollment is on track and meets required study deadlines.
• Take on additional responsibilities as assigned.
• Coordinate and schedule study visits in alignment with protocol requirements, staff availability, and logistical constraints, ensuring timely and accurate booking.
• Use logistics/dispatch software to assign and manage appointments for mobile health staff, ensuring all visit details are accurate and schedules and routes are executed effectively.
• Manage outbound communications (calls, texts, emails) to schedule, confirm, and reschedule visits, while delivering pre-appointment instructions and relevant information.
• Serve as the primary point of contact for participants before, during, and after appointments, providing clear communication and support throughout the process.
• Coordinate closely with patients, study coordinators, and field operations to handle scheduling changes, maintain up-to-date participant profiles, and support seamless visit execution.
• Monitor daily/weekly schedules and key operational metrics, resolve issues proactively, and contribute to workflow improvements and cross-functional projects while delivering a high-quality patient experience.
• Take on additional responsibilities as assigned.

Research Coordinator I, Patient Operations

Human Resources

• Support full-cycle recruiting efforts including job postings, candidate sourcing, resume screening, interviewing, offer administration, and pre-employment processes
• Partner with hiring managers to understand hiring needs, and ensure timely fulfillment of open positions
• Manage the candidate experience throughout the hiring process, ensuring consistent communication and a positive experience for all applicants
• Coordinate background checks, reference checks, and offer letters
• Coordinate onboarding activities for new hires, including scheduling, HR documentation, system access, equipment shipment, and new hire communications
• Support offboarding processes, including employee documentation, equipment recovery, system access coordination, and personnel file maintenance
• Maintain accurate employee records and ensure data integrity across HR systems, personnel files, and reporting platforms
• Serve as a primary point of contact for employee inquiries regarding HR policies, benefits, payroll, leave programs, and employment-related processes
• Assist with benefits administration, employee status changes, leave administration, and HRIS maintenance, including updates and reporting within systems such as Rippling
• Support payroll administration by coordinating employee data changes, auditing records, and partnering with accounting for processing
• Support HR audits, reporting, and compliance initiatives, ensuring accurate and timely completion of required activities
• Assist in the development, maintenance, and communication of HR policies, procedures, forms, and employee resources
• Identify opportunities to improve recruiting, onboarding, HR systems, and operational processes, and support the implementation of process improvements
• Coordinate employee equipment logistics, including onboarding shipments, returns, and inventory tracking
• Partner with Finance, Legal, Quality Assurance, IT, and other departments on cross-functional projects, audits, and operational initiatives
• Provide day-to-day administrative and operational support to ensure efficient execution of HR programs and processes across the organization

Human Resources Operations Specialist

• Serve as the primary point of contact for potential participants in specialty product collections research studies, managing inquiries from newly identified participants referred by the donor Recruitment team.
• Coordinate and oversee participant enrollment, ensuring a seamless and positive experience while maintaining compliance with study protocols and regulatory requirements.
• Act as a compassionate and knowledgeable liaison, embodying Sanguine’s mission to bridge the gap between researchers and donors to accelerate scientific discovery.
• Maintain an in-depth understanding of study protocols, safety guidelines, and Standard Operating Procedures (SOPs), ensuring strict adherence across all participant interactions.
• Conduct independent research on assigned studies and medical conditions to enhance comprehension of study-specific criteria.
• Utilize internal databases to identify potential study participants, analyzing medical record data and administering eligibility surveys.
• Conduct thorough eligibility screenings, introduce study objectives to participants, and collect and document critical medical and study-related information with accuracy and efficiency.
• Oversee the administration and collection of required study documents, collaborating cross-functionally to initiate and manage medical record retrieval.
• Review and analyze medical records, input lab results, and compile research data to validate participant eligibility and ensure study integrity.
• Partner with the Medical Director to relay key safety considerations to participants with specific conditions.
• Collaborate with Project Management and Recruitment teams to track enrollment progress, proactively addressing potential delays or challenges.
• Maintain a strategic understanding of the participant database, identifying and mitigating bottlenecks to optimize study progress.
• Monitor and assess recruitment performance, escalating issues when necessary and working cross-functionally to implement solutions.
• Oversee participant allocation across multiple specialty product collections studies, ensuring alignment with eligibility criteria and study priorities.
• Manage shipments of specialty product collection visits between partner sites and sample destinations. This includes arranging pick up times, delivery destinations, and adhering to Sanguine’s Standard Operating Procedures (SOPs) for scheduling shipments.
• Initiate outbound phone calls; schedule appointments, confirm visit times, or reschedule visits as needed and notify both the specialty product collections site contacts and the appropriate internal team members as necessary.

Mobile Phlebotomist

Research Coordinator I, Patient Operations

Human Resources Operations Specialist

Biospecimen Operations Specialist I