Proactively conduct high-volume outbound outreach, including cold calling, to new and existing prospects.
Complete 60–80 outbound call attempts per day across targeted accounts and lead lists.
Engage prospects to introduce Sangoma’s solutions, resources, and services.
Qualify leads by identifying business needs, decision-makers, timelines, and use cases.
Schedule 8–12 qualified meetings or discovery calls per month for sales team.
Identify and generate qualified pipeline opportunities aligned with defined qualification criteria.
Route qualified leads and opportunities to Account Managers for follow-up and closing.
Assist prospects and customers with navigating Sangoma’s e-commerce platform when applicable.
Answer basic sales inquiries related to renewals, product capabilities, and pricing.
Capture and share prospect feedback to support sales, marketing, and product teams.
Maintain accurate activity, notes, and opportunity details in Salesforce.
Stay current on Sangoma’s product portfolio and Unified Communications, UCaaS, and VoIP technologies.

Requirements

1-3 years of experience in business development, inside sales, or a customer-facing role.
Proven comfort with cold calling and high-volume outbound phone outreach.
Strong interest in business communications, SaaS, and technology solutions.
Confident, clear, and professional communication skills.
Ability to quickly build rapport and uncover customer needs.
Highly organized with strong time-management and follow-up skills.
Familiarity with UCaaS, VoIP, or SaaS solutions is a plus.
Basic understanding of sales qualification and pipeline development.
Experience using Salesforce and Microsoft 365 is a plus.

Benefits

Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability), effective after a short waiting period
Flexible PTO plan & Company Holidays
Entrepreneurial work environment partnered with high-growth career opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cold callingoutbound outreachsales qualificationpipeline developmentlead generationmeeting schedulingcustomer needs assessmentproduct knowledge

Soft Skills

communication skillsrapport buildingorganizational skillstime managementfollow-up skills