Field Service Manager
Sandvik
full-time
Posted on:
Location Type: Office
Location: Orange • Australia
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About the role
- Responsible for leading and managing field service , fire suppression operations for Southeast Australia region.
- Ensure the delivery of high-quality, efficient, and customer-centric technical support.
- Ensure operational excellence through effective planning, performance management, compliance with safety and company standards.
- Enhance customer satisfaction in the region , developing team capabilities, driving continuous improvement.
- Foster cross-functional collaboration to support Sandvik’s commitment to safety and service excellence.
- Work Monday to Friday alongside the management team, including frequent domestic travel up to 50% of working time.
Requirements
- You’re a qualified professional with a trade certification , degree in engineering or a related technical field , complemented by formal leadership or management training.
- Progressive experience in field service operations, particularly in heavy industry, mining, or construction equipment.
- Successfully led service delivery across multiple locations.
- Strengths in coordinating complex logistics , scheduling, and resource allocation with precision and efficiency.
- Proficient in Microsoft suite applications, including Excel, Word, PowerPoint and navigation of PowerBI.
- Highly organized, deadline-driven, and thrive in fast-paced environments where prioritizing and multitasking are key to success.
- Must have the right to live and work in Australia.
Benefits
- Superannuation contributions , above the industry standard.
- Comprehensive Employee Benefits Program , including salary sacrifice options, and a Length of Service Recognition program.
- Employee Referral program , earning up to $5,000 per successful referral
- Short term Incentive Bonus to realize your achievements and dedication to the company’s goals.
- Company-funded paid parental leave , with superannuation contributions during the leave period.
- Extensive training opportunities , from internal programs to contributions towards external studies.
- Sandvik Wellness Program to support and enhance your health and wellbeing.
- Ongoing development , opportunities with extensive internal and external training opportunities.
- Flexible working arrangements , with flexible start and finish times
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
field service operationstechnical supportperformance managementlogistics coordinationschedulingresource allocationtrade certificationdegree in engineeringmanagement training
Soft Skills
customer-centricorganizational skillsdeadline-drivenmultitaskingcontinuous improvementcross-functional collaborationleadershipteam development
Certifications
trade certification