
Parts & Services Sales Representative
Sandvik
full-time
Posted on:
Location Type: Hybrid
Location: Fairbanks • Alaska • United States
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About the role
- represent the product line throughout the assigned territory in Alaska, primarily Fairbanks and Juneau regions
- manage and support all direct businesses and customers regarding aftermarket sales and services
- explore new business opportunities
- support assigned accounts on Parts & Services within a specific region
- know and understand the customers’ equipment and fleet requirements
- develop and pursue sales opportunities for aftermarket products and services
- keep CRM up to date by creating and maintaining business opportunities, contacts, fleet, hour usage, visit reports, business account plans, etc.
- develop customer call plans to maximize customer visits
- proactively work with Account Managers, CSC Team, Service Team and Product Portfolio Specialists
- partner with customers to provide aftermarket parts, services and consumables
- work closely with Customer Maintenance Team, Planners, Buyers and Operational team to provide supply contracts, recommend spare parts, and commercial proposals
- provide regular sales and revenue forecasts by direct customer, product type, etc.
- assist accounts with understanding their needs and promoting portfolio offerings that meet their needs
- accountable for the inventory management of the assigned accounts
- identify sales opportunities based upon gaps in product line penetration and devise action plans to capture this business
- expected to be in the field up to 70% of the time, visiting customers
Requirements
- Associate's Degree (or two-year college diploma) in engineering, technical, or business field, or equivalent experience
- 5 years of industry-related experience
- familiarity with mining equipment is highly desirable
- excellent communication (verbal and written) and interpersonal skills
- high level of professionalism, honesty, and integrity
- resilience and ability to thrive under pressure
- strong sense of self-motivation and passion to win
- strong customer service focus
- high level of computer literacy and proficiency in Microsoft Office
- ability to work cross-functionally with other internal teams
- ability to assess and manage business risk and profitability
- wide network of contacts within the industry
Benefits
- health, dental and disability insurance
- 401(k) retirement savings plan
- opportunities for professional competence development and training
- opportunities for career advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales forecastinginventory managementCRM managementbusiness account planningcustomer call planningaftermarket salestechnical knowledge of mining equipmentbusiness risk assessmentprofitability managementcustomer needs assessment
Soft Skills
communication skillsinterpersonal skillsprofessionalismintegrityresilienceself-motivationcustomer service focusability to thrive under pressurecross-functional collaborationnetworking
Certifications
Associate's Degree in engineeringAssociate's Degree in technical fieldAssociate's Degree in business field