San Diego Workforce Partnership

Manager

• Manage, coordinate, and oversee workforce development team members in person and virtually utilizing various communications systems, and portals.
• Manage and implement staff hiring, onboarding, training, engagement, performance reviews and corrective actions in collaboration with People & Culture and the Director of Career Centers.
• Continuously assess team dynamics, structure, and skills to develop optimal service delivery.
• Provide a detailed implementation plan to achieve successful performance outcomes.
• Ensure team surpass set targets for enrollments, client plans, training, supportive services, meaningful placements, and client satisfaction.
• Analyze and evaluate data trends as they relate to achieving and exceeding assigned performance standards.
• Enhance systems and structures to continuously measure and improve program performance, efficiency, and quality.
• Collaborate with operations and interdepartmental teams to ensure compliance, optimal client experience, and integrity of program delivery.
• Provide staff technical and programmatic training on CalJobs, Expanded Subsidized Employment, CalFresh Employment & Training, Workforce Investment, and Opportunity Act, and other federal, state, and local programs.
• Manages career center risks, while prioritizing and safeguarding the best interests and assets of the organization, its reputation, and its integrity.
• Maintains accountability for SDWP programs implementation through the Career Center, including asset controls, policies, procedures, regulations, and legislation.
• Manage and monitor performance within budget, ensuring all spending goals are met appropriately.
• Support and coordinate communications for client training, technical assistance, job fairs, and partnership meetings.
• Implement collaborative and partnership services to integrate a shared service delivery model.
• Work with funded subrecipients to support the development of client-centric career training and placement opportunities.
• Demonstrate work ethic and integrity while striving for service excellence.
• Perform other related duties as assigned.

Career Center Manager