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San Diego Workforce Partnership

Career Center Manager

San Diego Workforce Partnership

Manager of Career Center for San Diego Workforce Partnership offering workforce development services. Responsible for overseeing staff performance and ensuring program compliance and customer satisfaction.

Posted 7/7/2026full-timeOceanside • California • 🇺🇸 United StatesMid-LevelSenior💰 $88,386 - $120,808 per yearWebsite

About the role

Key responsibilities & impact
  • Reporting to the Director of Career Centers, responsible for performance management with a focus on oversight and optimal service delivery of an assigned workforce development Career Center
  • Supervises a career center staff team implementing State of California WIOA-funded public assistance and workforce development services
  • Proactively monitors and oversees career center staff ensuring the accountability of programmatic performance
  • Ensures program compliance, exceeding performance goals, and continuous improvement of customer satisfaction
  • Manages and implements staff hiring, onboarding, training, engagement, performance reviews and corrective actions in collaboration with People & Culture and the Director of Career Centers
  • Analyzes and evaluates data trends as they relate to achieving and exceeding assigned performance standards

Requirements

What you’ll need
  • Bachelor’s degree in office administration, business administration or related field
  • Three to five (3-5) years’ management experience
  • Three to five (3-5) years’ supporting public assistance case management program implementation
  • Knowledge of WIOA, workforce development, and/or career center services
  • Knowledge of CalJOBS, or similar institutional CRM systems
  • Ability to work independently and as a member of various teams
  • Strong organizational, problem solving, and analytical skills; able to manage priorities and workflow
  • Excellent verbal and written communication skills with advanced interpersonal skills
  • Ability to work effectively with a diversity of individuals at all organizational levels
  • Demonstrated ability to plan, organize projects, and the ability to make sound and timely decisions
  • Computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel and PowerPoint

Benefits

Comp & perks
  • PTO
  • PTO sell-back program
  • Generous employer-paid benefits (platinum plans)
  • Company-paid learning and professional development program
  • Pension plan
  • 457 retirement plan
  • Additional employee wellness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Performance ManagementProgram ComplianceData AnalysisProject PlanningStaff HiringOnboardingTrainingPerformance ReviewsMicrosoft Office SuiteCalJOBS
Soft Skills
Organizational SkillsProblem SolvingAnalytical SkillsVerbal CommunicationInterpersonal Skills