SAMY

Project Manager – SaaS Implementation

SAMY

full-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Lead complex Sprinklr implementation projects for US enterprise clients.
  • Define and execute project plans aligned with technical scope and business objectives.
  • Coordinate cross-functional teams and act as the main point of contact for clients.
  • Track project health, manage risks, timelines, and stakeholder expectations.
  • Facilitate executive updates, project committees, and key milestones.
  • Ensure a smooth transition from implementation to client success and ongoing support.
  • Support key phases such as kickoffs and go-lives (up to 15% travel, occasional on-site).

Requirements

  • Background in CRM platforms such as HubSpot or similar tools.
  • Experience managing enterprise SaaS or CRM implementations.
  • Strong ability to lead cross-functional teams and client communications.
  • Skilled at translating technical requirements into clear plans and timelines.
  • Strategic, collaborative mindset with a strong focus on delivery and client satisfaction.
  • High attention to detail and passion for driving successful project outcomes.
Benefits
  • Work with top global brands.
  • Be part of a creative, ambitious, and passionate team.
  • International company.
  • Your birthday off.
  • Remote role.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sprinklr implementationCRM platformsSaaS implementationsproject planningrisk managementstakeholder managementproject trackingtechnical requirements translationclient success support
Soft Skills
leadershipcommunicationcollaborationstrategic thinkingattention to detailclient satisfaction focus